topic AP not failing back to primary in Wireless

AP not failing back to primary

samir khoury — Mon, 05 Jul 2021 09:47:50 GMT

I have 2 WCs primary and backup, we had a power outage then everything came back. when the ap came up they connected to the backup WC not the primary WC, I rest the AP still it came back and associated with the backup WC. I checked the high availability and it is correct, I check the DNS entry and that also checked out fine.

any Idea where else to check or what could be wrong.

the WC are 5508 with ios 7.0.116.0

thank you

Please check a few things:Was

Freerk Terpstra — Wed, 25 Mar 2015 20:41:09 GMT

Please check a few things:

Was communication with the primary controller possible?
Did the primary WLC had any licenses left for the AP to join?
Do you have the feature "AP Fallback" enabled?

On a side note: the release you are running is very old, the recommended version for your WLC is 7.6.130. I advise you to plan a upgrade in which you also should upgrade the FUS image. Upgrading the FUS will at least take 30 minutes, so take this in consideration when you are planning your service window.

thank you very much for

samir khoury — Wed, 25 Mar 2015 20:52:41 GMT

thank you very much for replying, and I check the license and yes it set to 0. not sure what happened but I will have to see how to fix that.

Maximum number of APs supported

Verify that there are

Freerk Terpstra — Wed, 25 Mar 2015 20:56:02 GMT

Verify that there are licenses installed and actually in use.

If your question has been answered feel free to set this topic to answered and rewards points to useful replies 🙂

there is no license, I don;t

samir khoury — Thu, 26 Mar 2015 14:17:10 GMT

there is no license, I don;t know why there is no license on this box. maybe the box got corrupted and lost it.

thank for your answer.