topic Re: Maximum number of AP supported has already joined cisco in Wireless

Maximum number of AP supported has already joined cisco

Kamran Mustafayev — Mon, 05 Jul 2021 07:01:26 GMT

Dear all,

We have vWLC, AP connected through MPLS network, we also have ap base license for 15 AP, the problem is that AP cant joint to WLC because of

this error:

Maximum number of AP supported has already joined cisco

WLC shows that all 15 licenses are used, but we have only 3 AP

What is that? bug or not?, everything worked fine before we put new 4 AP into the network

thank you

I attached outputs in photos:

Re: Maximum number of AP supported has already joined cisco

Sandeep Choudhary — Wed, 22 Jan 2014 10:58:18 GMT

It must be some kind of bug :U can also directly contact to TAC.

But we can try this:

Can you reboot the WLC ?

Console to AP and reboot it then put the entire process here.

Also paste the outpit of there:

WLC: sh sysinfo

AP: sh version

Regards

Re: Maximum number of AP supported has already joined cisco

Kamran Mustafayev — Wed, 22 Jan 2014 11:56:54 GMT

İ already rebooted it, but still stis problem, only when i back it to evalutaion license, ap join and works fine

but thet cant join when the main license is in use

Re: Maximum number of AP supported has already joined cisco

Sandeep Choudhary — Wed, 22 Jan 2014 12:14:18 GMT

HI Kamran,

You can ask about these issues to "licensing@cisco.com"

Regards

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Maximum number of AP supported has already joined cisco

Scott Fella — Wed, 22 Jan 2014 13:42:51 GMT

You license is fine or else it wouldn't of taken on the vWLC, its also active.... I would open a TAC case with the wireless team and see what they have to say.

Thanks,

Scott

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Maximum number of AP supported has already joined cisco

Leo Laohoo — Wed, 22 Jan 2014 23:52:50 GMT

Kindly post the output to the following commands:

1. WLC: sh sysinfo;

2. WLC: sh ap summary

Re: Maximum number of AP supported has already joined cisco

Kamran Mustafayev — Thu, 23 Jan 2014 07:29:23 GMT

This license is evaluate and it works fine, but when it is our license it shows no AP in summary

(Cisco Controller) >show sysinfo

Manufacturer's Name.............................. Cisco Systems Inc.

Product Name..................................... Cisco Controller

Product Version.................................. 7.4.100.60

RTOS Version..................................... 7.4.100.60

Bootloader Version............................... 7.4.100.60

Emergency Image Version.......................... 7.4.100.60

Build Type....................................... DATA + WPS

System Name...................................... Cisco VWLC

System Location.................................. ESXI

System Contact...................................

System ObjectID.................................. 1.3.6.1.4.1.9.1.1631

IP Address....................................... 192.168.6.1

System Up Time................................... 0 days 17 hrs 29 mins 9 secs

System Timezone Location......................... (GMT +4:00) Muscat, Abu Dhabi

System Stats Realtime Interval................... 5

System Stats Normal Interval..................... 180

Configured Country............................... Multiple Countries:BY,MX,US

--More-- or (q)uit

State of 802.11b Network......................... Enabled

State of 802.11a Network......................... Enabled

Number of WLANs.................................. 7

Number of Active Clients......................... 41

Memory Current Usage............................. Unknown

Memory Average Usage............................. Unknown

CPU Current Usage................................ Unknown

CPU Average Usage................................ Unknown

Burned-in MAC Address............................ 00:50:56:9F:68:43

Maximum number of APs supported.................. 200

(Cisco Controller) >show ap summary

Number of APs.................................... 3

Global AP User Name.............................. Not Configured

Global AP Dot1x User Name........................ Not Configured

AP Name Slots AP Model Ethernet MAC Location Port Country Priority

------------------ ----- -------------------- ----------------- ---------------- ---- ------- ------

Meeting_Room 2 AIR-LAP1142N-E-K9 54:75:d0:f5:3a:e4 default location 1 BY 1

Fttb 2 AIR-CAP3602I-A-K9 30:f7:0d:29:03:42 default location 1 MX 1

Technical 2 AIR-LAP1142N-E-K9 c8:9c:1d:f4:72:8a default location 1 BY 1

Re: Maximum number of AP supported has already joined cisco

Scott Fella — Thu, 23 Jan 2014 07:52:23 GMT

You should open a TAC case with the wireless team. Since your AP's join fine with the evaluation license and not the PAID license, there must be something wrong with your vWLC. The wireless TAC team can work alongside the licensing team if it indeed is a licensing issue or if maybe they want to regenerate another license for you.

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Re: Maximum number of AP supported has already joined cisco

Scott Fella — Thu, 23 Jan 2014 07:57:47 GMT

I'm going off a regular WLC and they have a base license along with a base-ap-count. When you revived your pak files and generated your license, did you only have one license and not the base license also. If you did receive a base license with 0 ap, that has to be installed first, then your base-ap-license of 15. You would have to remove the 15 license firsts and install the base then your 15.

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Re: Maximum number of AP supported has already joined cisco

Leo Laohoo — Fri, 24 Jan 2014 06:45:15 GMT

Thanks for the output.

The reason why your AP won't join is because you have enabled multiple regulatory domains and they CONFLICT with each other.

You have enabled countries of Belarus (-I), Mexico, and the US.

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Re: Maximum number of AP supported has already joined cisco

Kamran Mustafayev — Fri, 24 Jan 2014 07:33:14 GMT

Thanks for your response,

ill check it and i will tell you

Re: Maximum number of AP supported has already joined cisco

Kamran Mustafayev — Fri, 24 Jan 2014 08:01:07 GMT

I changed it to GB, but again wlc says that

maximum AP is already join (we have only 3 ap)

Re: Maximum number of AP supported has already joined cisco

Sandeep Choudhary — Fri, 24 Jan 2014 08:26:49 GMT

hI Kamran,

This is the problem with Licence, please send a mail to: licensing@cisco.com

Or call TAC customer care: http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

Tell then about ur licence issue, may be they can help u:)

Regards

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I ran into this same issue

tzoucha — Wed, 17 Dec 2014 17:35:20 GMT

I ran into this same issue after a reboot of the vWLC. I saw in the web GUI that I didn't accept the EULA thus the license was not active.

WLC Web GUI > Management > Software Activation > Licenses > base-ap-count

status: EULA not accepted

I togged the priority to high and the EULA popped up and I accepted it. The APs connected to the WLC.

Hope this helps