topic Re: 5500 Controller/1200 Series AP Problem in Wireless

5500 Controller/1200 Series AP Problem

joslyndm07 — Sun, 04 Jul 2021 04:37:43 GMT

I am having trouble getting a 1200 series AP to join our controller. We have 1252's and 1242's sucessfully connected. We are running the latest code on the controller. The LWAP image on the AP is c1200-rcvk9w8-tar.124-21a.JA2. This is what the AP says over the console connection:

*Mar 1 00:00:06.642: %LWAPP-3-CLIENTEVENTLOG: Unable to open event log file flash:/event.log

*Mar 1 00:00:06.644: %LWAPP-3-CLIENTEVENTLOG: Read and initialized AP event log (contains, 0 messages)

*Mar 1 00:00:07.660: STUB Called : crypto_ssl_init
*Mar 1 00:00:08.761: %LINK-3-UPDOWN: Interface FastEthernet0, changed state to up
*Mar 1 00:00:08.798: %SYS-5-RESTART: System restarted --
Cisco IOS Software, C1200 Software (C1200-RCVK9W8-M), Version 12.4(21a)JA2, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2009 by Cisco Systems, Inc.
Compiled Mon 02-Nov-09 18:06 by prod_rel_team
*Mar 1 00:00:08.835: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
*Mar 1 00:00:09.761: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0, changed state to up
*Mar 1 00:00:18.133: %DHCP-6-ADDRESS_ASSIGN: Interface FastEthernet0 assigned DHCP address 10.1.92.26, mask 255.255.255.0, hostname AP0015.6366.e33f

Translating "CISCO-CAPWAP-CONTROLLER.2000domain.hscast.com"...domain server (192.168.128.1)

Translating "CISCO-LWAPP-CONTROLLER.2000domain.hscast.com"...domain server (192.168.128.1)

*Mar 1 00:00:38.677: %CAPWAP-3-ERRORLOG: Did not get log server settings from DHCP.
*Mar 1 00:00:38.679: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-CAPWAP-CONTROLLER.2000domain.hscast.com
*Mar 1 00:00:38.683: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-LWAPP-CONTROLLER.2000domain.hscast.com
*Mar 1 00:00:48.685: %CAPWAP-3-ERRORLOG: Go join a capwap controller
*Feb 21 16:38:42.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 192.168.128.8 peer_port: 5246
*Feb 21 16:38:42.001: %CAPWAP-5-CHANGED: CAPWAP changed state to
*Feb 21 16:38:43.893: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 192.168.128.8 peer_port: 5246
*Feb 21 16:38:43.895: %CAPWAP-5-SENDJOIN: sending Join Request to 192.168.128.8
*Feb 21 16:38:43.896: %CAPWAP-5-CHANGED: CAPWAP changed state to JOIN
*Feb 21 16:38:43.905: %DTLS-5-ALERT: Received WARNING : Close notify alert from 192.168.128.8
*Feb 21 16:38:43.905: %DTLS-5-PEER_DISCONNECT: Peer 192.168.128.8 has closed connection.
*Feb 21 16:38:43.906: %DTLS-5-SEND_ALERT: Send WARNING : Close notify Alert to 192.168.128.8:5246
examining image...
*Feb 21 16:38:43.907: %CAPWAP-3-ERRORLOG: Go join a lwapp controller
*Feb 21 16:38:43.907: %LWAPP-3-CLIENTERRORLOG: Set Transport AddressCalled
*Feb 21 16:36:17.690: %LWAPP-5-CHANGED: CAPWAP changed state to IMAGE
*Feb 21 16:36:20.715: %CAPWAP-3-ERRORLOG: DTLS connection not found Failed to encrypt and send packet.
*Feb 21 16:36:20.716: %CAPWAP-3-ERRORLOG: Failed to send Join request to 192.168.128.8
%Error opening lwapp:/c1200 (Incorrect Login/Password)
archive download: takes 6 seconds

*Feb 21 16:36:23.691: %LWAPP-3-CLIENTERRORLOG: Retransmission count for type (IMAGE_DATA) exceeded more than max(1)

It repeats this over and over. I can get the controller log as well, if need be. Please help!

5500 Controller/1200 Series AP Problem

Stephen Rodriguez — Tue, 21 Feb 2012 18:45:26 GMT

What version of code are you running on the WLC? Can you capture the following debugs concurrently?

debug mac address < ap mac>

debug capwap events

debug capwap erros

Steve

Re: 5500 Controller/1200 Series AP Problem

Scott Fella — Tue, 21 Feb 2012 18:45:29 GMT

Did you add the ap 1200 mic/ssc to the 5508?

Thanks,

Scott Fella

Sent from my iPhone

Re: 5500 Controller/1200 Series AP Problem

joslyndm07 — Tue, 21 Feb 2012 19:59:02 GMT

Here is the code we are running on the WLC: AIR-CT5500-K9-7-2-103-0. Attached is a log file from the debug commands.

Re: 5500 Controller/1200 Series AP Problem

Stephen Rodriguez — Tue, 21 Feb 2012 20:00:39 GMT

ok. 7.2 does not support the 1200 AP. 1130, 1240 and anything newer.

Steve

5500 Controller/1200 Series AP Problem

joslyndm07 — Tue, 21 Feb 2012 20:04:35 GMT

Ah. Ok. Thank you. Would we have to go back to an older code to support them? And if so, which version?

5500 Controller/1200 Series AP Problem

Stephen Rodriguez — Tue, 21 Feb 2012 20:05:36 GMT

yeah you would have to go back to a 7.0. I'd go with the latest 7.0 code

Steve

5500 Controller/1200 Series AP Problem

joslyndm07 — Tue, 21 Feb 2012 20:07:52 GMT

Thank you very much Stephen. We will do that.

Re: 5500 Controller/1200 Series AP Problem

Karen Petrosyan — Fri, 14 Feb 2014 07:23:27 GMT

I have the same problem my controller runed in

7.4.110.0 (default) (active) version

debugs are attached

please suggest

Re: 5500 Controller/1200 Series AP Problem

Sandeep Choudhary — Fri, 14 Feb 2014 17:00:38 GMT

Hi Karen,

Can you please create a new thread and post these details.

From WLC: sh sysinfo

From AP: sh version

Regards

Re: 5500 Controller/1200 Series AP Problem

Karen Petrosyan — Mon, 17 Feb 2014 09:46:11 GMT

(Cisco Controller) >show sysinfo

Manufacturer's Name.............................. Cisco Systems Inc.

Product Name..................................... Cisco Controller

Product Version.................................. 7.4.110.0

Bootloader Version............................... 1.0.1

Field Recovery Image Version..................... 6.0.182.0

Firmware Version................................. FPGA 1.7, Env 1.8, USB console 2.2

Build Type....................................... DATA + WPS

System Name...................................... rt-wlc001

System Location..................................

System Contact...................................

System ObjectID.................................. 1.3.6.1.4.1.9.1.1069

Redundancy Mode.................................. Disabled

IP Address....................................... 10.0.1.105

Last Reset....................................... Software reset

System Up Time................................... 5 days 20 hrs 58 mins 30 secs

System Timezone Location......................... (GMT +4:00) Muscat, Abu Dhabi

System Stats Realtime Interval................... 5

System Stats Normal Interval..................... 180

Configured Country............................... RU - Russian Federation

Operating Environment............................ Commercial (0 to 40 C)

Internal Temp Alarm Limits....................... 0 to 65 C

Internal Temperature............................. +44 C

External Temperature............................. +26 C

Fan Status....................................... OK

State of 802.11b Network......................... Enabled

State of 802.11a Network......................... Enabled

Number of WLANs.................................. 4

Number of Active Clients......................... 4

Memory Current Usage............................. Unknown

Memory Average Usage............................. Unknown

CPU Current Usage................................ Unknown

CPU Average Usage................................ Unknown

Burned-in MAC Address............................ E4:C7:22:AB:12:60

Power Supply 1................................... Present, OK

Power Supply 2................................... Present, OK

Maximum number of APs supported.................. 500

AP0018.1823.cd29#sh version

Cisco IOS Software, C1200 Software (C1200-RCVK9W8-M), Version 12.4(21a)JA2, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Compiled Mon 02-Nov-09 18:06 by prod_rel_team

ROM: Bootstrap program is C1200 boot loader

BOOTLDR: C1200 Boot Loader (C1200-BOOT-M) Version 12.3(2)JA4, RELEASE SOFTWARE (fc1)

AP0018.1823.cd29 uptime is 0 minutes

System returned to ROM by power-on

System image file is "flash:/c1200-rcvk9w8-mx.124-21a.JA2/c1200-rcvk9w8-mx.124-21a.JA"

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

export@cisco.com.

cisco AIR-AP1231G-E-K9 (PowerPC405GP) processor (revision A0) with 15038K/1336K bytes of memory.

Processor board ID FCZ1027Z2PK

PowerPC405GP CPU at 196Mhz, revision number 0x0145

Last reset from power-on

LWAPP image version 3.0.51.0

1 FastEthernet interface

32K bytes of flash-simulated non-volatile configuration memory.

Base ethernet MAC Address: 00:18:18:23:CD:29

Part Number : 73-8704-11

PCA Assembly Number : 800-23211-12

PCA Revision Number : A0

PCB Serial Number : FOC102326L5

Top Assembly Part Number : 800-23304-13

Top Assembly Serial Number : FCZ1027Z2PK

Top Revision Number : A0

Product/Model Number : AIR-AP1231G-E-K9

Configuration register is 0xF

AP0018.1823.cd29#

Re: 5500 Controller/1200 Series AP Problem

Sandeep Choudhary — Mon, 17 Feb 2014 10:00:36 GMT

HI Karen,

As per your information:

Product Name..................................... Cisco Controller

Product Version.................................. 7.4.110.0

Bootloader Version............................... 1.0.1

Field Recovery Image Version..................... 6.0.182.0

Firmware Version................................. FPGA 1.7, Env 1.8, USB console 2.2

Build Type....................................... DATA + WPS

System Name...................................... rt-wlc001

System Location..................................

System Contact...................................

System ObjectID.................................. 1.3.6.1.4.1.9.1.1069

Redundancy Mode.................................. Disabled

IP Address....................................... 10.0.1.105

Last Reset....................................... Software reset

System Up Time................................... 5 days 20 hrs 58 mins 30 secs

System Timezone Location......................... (GMT +4:00) Muscat, Abu Dhabi

System Stats Realtime Interval................... 5

System Stats Normal Interval..................... 180

Configured Country............................... RU - Russian Federation

AP0018.1823.cd29#sh version

32K bytes of flash-simulated non-volatile configuration memory.

Base ethernet MAC Address: 00:18:18:23:CD:29

Part Number : 73-8704-11

PCA Assembly Number : 800-23211-12

PCA Revision Number : A0

PCB Serial Number : FOC102326L5

Top Assembly Part Number : 800-23304-13

Top Assembly Serial Number : FCZ1027Z2PK

Top Revision Number : A0

Product/Model Number : AIR-AP1231G-E-K9

Configuration register is 0xF

AP0018.1823.cd29#

1. 1231G AP can only support 7.0.x series and you have the higher version(7.4.100.0).

2. You have regulatery domain -E- on AP and you must use -R- Domin on AP

If you want to connect this AP to WLC then you must downgrade it.

Here is the compatibilty matrix:

http://www.cisco.com/c/en/us/td/docs/wireless/controller/5500/tech_notes/Wireless_Software_Compatibility_Matrix.html

Regards

Dont forget to rate helpful posts

Re: 5500 Controller/1200 Series AP Problem

Karen Petrosyan — Mon, 17 Feb 2014 12:12:42 GMT

Ok!!!

Thank you it's solve my problem

Re: 5500 Controller/1200 Series AP Problem

Sandeep Choudhary — Mon, 17 Feb 2014 12:22:09 GMT

Dont forget to rate helpful posts, its encorages us.

Regards