topic Re: WCS location server not showing clients associated with AP in Wireless

WCS location server not showing clients associated with AP

andrehbosch — Sun, 04 Jul 2021 03:04:17 GMT

Hi there

The MCS server wont show clients on the map any more. I get the following error:

There are no clients on this floor. Either you don't have any MSE which locates clients or none of your MSE detected any clients on this floor.

please see attached screen shots.

Please help.

Regards

Re: WCS location server not showing clients associated with AP

Surendra BG — Wed, 13 Apr 2011 10:36:55 GMT

Hi,

here is the bug that i think is the close match..

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCth48443

are we running WLC 7.0 version with Location on 6.0.101?? if so please feel free to contact us (TAC)

Lemme know if this answered ur question!! Dont forget to rate the usefull posts!!

Regards

Surendra

Re: WCS location server not showing clients associated with AP

andrehbosch — Wed, 13 Apr 2011 10:41:30 GMT

Thanks Surendra

Will try it tommorow and post the results!

Regards

Andre

Re: WCS location server not showing clients associated with AP

Surendra BG — Wed, 13 Apr 2011 10:46:03 GMT

No problem!!

Re: WCS location server not showing clients associated with AP

andrehbosch — Thu, 14 Apr 2011 14:18:33 GMT

Instead of this

"Workaround:
Downgrade WLC back to latest 6.0 code or contact Cisco TAC to possibly get a code containing the fix."

Can I rather upgrade the Location appliance to the newest version V6.0.2 ? Will this possibly solve it other wise I have to downgrade 7 WLC's..

Regards

Andre

Re: WCS location server not showing clients associated with AP

Surendra BG — Thu, 14 Apr 2011 14:33:23 GMT

The bug is fixed in Location version 6.0.103, please feel free to open up a TAC case and we will publish the software for you which has the fix!!

Lemme know if this answered ur question and please dont forget to rate the useful posts!!

Regards

Surendra

Re: WCS location server not showing clients associated with AP

andrehbosch — Thu, 14 Apr 2011 14:37:39 GMT

Thanks,

So theoreticaly this version should work AIR-LOC2700-L-K9-6-0-202-0?

Regards

Andre

Re: WCS location server not showing clients associated with AP

Surendra BG — Thu, 14 Apr 2011 14:54:05 GMT

Hi,

Here is the release notes for 202 and we do have the fix in that.. so the LOC upgrade will resolve!!

http://www.cisco.com/en/US/docs/wireless/location/2700/release/notes/larn6_0_202_0.html#wp999227

Lemme know if this answered ur question!!

Regards

Surendra