topic Cisco Prime cannot access WEB: data base down in Wireless

Cisco Prime cannot access WEB: data base down

mariajosepicon — Mon, 05 Jul 2021 15:33:46 GMT

We can only access the machine by CLI. We have executed:

NCS stop
NCS cleanup
NCS start

But now we can not Access.

I attached the result

thanks

Re: Cisco Prime cannot access WEB: data base down

Sandeep Choudhary — Wed, 25 Apr 2018 09:48:04 GMT

Hi,

Required running for the GUI - NMS Server is stopped.

Can you again try to stop/restart Cisco PI. If its still stopped, power cycle the VM or the Appliance.

Regards

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Re: Cisco Prime cannot access WEB: data base down

Soporte Telefonico BT — Fri, 27 Apr 2018 11:46:19 GMT

Thanks for the reply, but we cannot start the Database yet.

Any ideas?

Re: Cisco Prime cannot access WEB: data base down

patoberli — Fri, 27 Apr 2018 13:54:16 GMT

Is this a new installation or an old one?
Which version is it?
There is a possibility for the server being out of disk space on one of its partitions. You can check that by entering:

shell
df -k