topic Re: WiSM Controller 1 is Down in Wireless

WiSM Controller 1 is Down

eemara949 — Sun, 04 Jul 2021 00:35:28 GMT

Dear all,

I have WiSM WLAN Service Module installed on 6509 core switch, everything was working fine, suddenly the first controller became unavailable and showing the following output

CoreSwitch# <strong>show wism mod 4 controller 1 status</strong>

WiSM Controller 1 in Slot 4

Operational Status of the Controller : Service Port Up

Service VLAN : 144

Service Port : 9

Service Port Mac Address : 0000.0000.0000

Service IP Address : 0.0.0.0

Management IP Address : 0.0.0.0

Software Version :

Port Channel Number : 289

Allowed vlan list : empty

Native VLAN ID : default

WCP Keep Alive Missed : 0

Second controller is working fine and showing the following:

CoreSwitch# show wism mod 4 controller 2 status

WiSM Controller 2 in Slot 4

Operational Status of the Controller : Oper-Up

Service VLAN : 144

Service Port : 10

Service Port Mac Address : 001a.6c22.8f62

Service IP Address : 192.168.100.3

Management IP Address : 10.41.1.21

Software Version : 4.2.176.0

Port Channel Number : 290

Allowed vlan list : empty

Native VLAN ID : default

WCP Keep Alive Missed : 0

<strong>Anybody can help??</strong>

Re: WiSM Controller 1 is Down

George Stefanick — Wed, 13 May 2009 12:28:30 GMT

Looks like you lost the service and management IP of the controller. Have you tried to console into the controller ?

Re: WiSM Controller 1 is Down

eemara949 — Wed, 13 May 2009 19:57:23 GMT

Yes I tried console, and samething. One more thing is that the LED of the first controller is always orange!!

Re: WiSM Controller 1 is Down

Leo Laohoo — Wed, 13 May 2009 21:09:28 GMT

Orange? Sounds like you lost the firmware.

Re: WiSM Controller 1 is Down

George Stefanick — Thu, 14 May 2009 04:06:56 GMT

yup ... i had that on a install a few months back ... had to do a RMA....

I would call TAC and get this replaced. Dont waste your time on this one ...

Re: WiSM Controller 1 is Down

Leo Laohoo — Thu, 14 May 2009 04:50:56 GMT

Come to think of it ... Console into the WiSM A and check if you can load the secondary firmware. Otherwise, do what George recommend and RMA the blade.