topic Re: can't access GUI after upload web auth certificate and reload in Wireless

can't access GUI after upload web auth certificate and reload

dthomaz77 — Mon, 05 Jul 2021 14:39:13 GMT

I configured a new WLC 5520 today.

After getting everything sertup, including 4 SSIDs, guest vlan with web auth, 802.1x etc....I upload the web auth bundle pem cert and after reload I lost GUI access. All other services are working.

Do you guys have any documentation on how to troubleshoot this?

Thanks,

Re: can't access GUI after upload web auth certificate and reload

Scott Fella — Fri, 15 Sep 2017 02:26:33 GMT

You made sure that you didn't upload the cert for management by accident? You can always go on the console and regenerate a new management certificate.

Re: can't access GUI after upload web auth certificate and reload

Leo Laohoo — Fri, 15 Sep 2017 02:44:09 GMT

Post the complete output to the command "sh network summary".

Re: can't access GUI after upload web auth certificate and reload

dthomaz77 — Fri, 22 Sep 2017 16:21:50 GMT

Use this command on the WLC CLI in order to regain access to the WLC GUI while you work on getting the certificate properly signed and bundled:

'config certificate generate webauth’

Reboot the WLC afterwards and once it is back up the WLC GUI works.

Re: can't access GUI after upload web auth certificate and reload

Scott Fella — Fri, 22 Sep 2017 16:52:46 GMT

Glad that worked for you.

Re: can't access GUI after upload web auth certificate and reload

royce.varughese — Wed, 20 Mar 2019 12:00:36 GMT

Unable to access GUI after Web admin cert install. CSR generation command was run but resulting cert was not used. Can we generate a new local cert and reload to gain access back?