Wireless re-authenticating randomly

TOM FRANCHINA — Mon, 05 Jul 2021 14:03:54 GMT

I have been working on this issue for several weeks. Now I have found the issue in Prime when I logged the client. But I am not sure how to solve the problem. The PC never moves from the desk... so I don't know why there was a Controller change, loss of DHCP and a re-auth. Here is the log:

Time :2017-May-17, 14:56:27 EST Severity :INFO Controller ID :10.10.99.251 Message :Mobility role changed. from Local to Handoff Peer = 0.0.0.0, Old Anchor = 10.10.99.251, New Anchor = 0.0.0.0
Time :2017-May-17, 14:56:27 EST Severity :INFO Controller ID :10.10.99.251 Message :DHCP Failed.
Time :2017-May-17, 14:56:28 EST Severity :INFO Controller ID :10.10.99.251 Message :Received DHCP request, client is in invalid state.
Time :2017-May-17, 14:56:32 EST Severity :INFO Controller ID :10.10.99.251 Message :Received DHCP request, client is in invalid state.
Time :2017-May-17, 14:56:40 EST Severity :INFO Controller ID :10.10.99.251 Message :Received DHCP request, client is in invalid state.
Time :2017-May-17, 14:56:56 EST Severity :INFO Controller ID :10.10.99.251 Message :Received DHCP request, client is in invalid state.
Time :2017-May-17, 15:02:55 EST Severity :INFO Controller ID :10.10.99.246 Message : 88:90:8d:67:bb:a8, 1, 0, 0, 0, 0, 0, 0, 0, 0, 0
Time :2017-May-17, 15:02:55 EST Severity :INFO Controller ID :10.10.99.246 Message : 88:90:8d:67:bb:a8, 1, 0, 0, 0, 0, 0, 0, 0
Time :2017-May-17, 15:02:55 EST Severity :INFO Controller ID :10.10.99.246 Message : 88:90:8d:67:bb:a8, 1, VO:0, VI:0, BE:1, BK:0
Time :2017-May-17, 15:02:55 EST Severity :INFO Controller ID :10.10.99.246 Message : 88:90:8d:67:bb:a8, 1, VO:0:0, VI:0:0, BE:0:0, BK:0:0
Time :2017-May-17, 15:02:55 EST Severity :INFO Controller ID :10.10.99.246 Message : 88:90:8d:67:bb:a8, 1, 46
Time :2017-May-17, 15:02:55 EST Severity :INFO Controller ID :10.10.99.246 Message : 88:90:8d:67:bb:a8, 1, 53, 0, 0, 0, 0
Time :2017-May-17, 15:02:55 EST Severity :INFO Controller ID :10.10.99.246 Message : 88:90:8d:67:bb:a8, 1, VO_INNER_DSCP:0, SIG_INNER_DSCP:0, BE_INNER_DSCP:1, OTHER_INNER_DSCP:0,VO_OUTER_DSCP:0, SIG_OUTER_DSCP:0, BE_OUTER_DSCP:1, OTHER_OUTER_DSCP:0
Time :2017-May-17, 15:02:55 EST Severity :INFO Controller ID :10.10.99.246 Message : 88:90:8d:67:bb:a8, 1, VO_INNER_DSCP:0, SIG_INNER_DSCP:0, BE_INNER_DSCP:0, OTHER_INNER_DSCP:0,VO_OUTER_DSCP:0, SIG_OUTER_DSCP:0, BE_OUTER_DSCP:0, OTHER_OUTER_DSCP:0
Time :2017-May-17, 15:02:55 EST Severity :INFO Controller ID :10.10.99.246 Message :Active calls on ''{0}, radio {1}'': {2} 88:90:8d:67:bb:a8, 1, 0

Thanks,

Tom

Sleeping Clients?

Leo Laohoo — Fri, 19 May 2017 23:56:44 GMT

Sleeping Clients?

Leo

TOM FRANCHINA — Sat, 20 May 2017 11:47:05 GMT

Leo

No the PC is plugged in and I see it live. Set to never power anything off.

Thanks

did any AP failed close to

Ambuj M — Tue, 23 May 2017 02:15:33 GMT

did any AP failed close to the client ?

what the idle timeout and session timeout set, do you see any correlation ?

whats the dhcp lease time, do you see any correlation with dhcp half time ?

is the issue only on this client or multiple clients ?

We made changes to the idle

TOM FRANCHINA — Wed, 24 May 2017 02:49:02 GMT

We made changes to the idle time and session time. That did help. But we are still getting one re-auth during the day. We run 24/7 in a hospital and trying minimize any disruptions.

DHCP is 6 month lease and it happens to most all the wireless devices that require authentication public wireless never has an issue

Thanks

topic did any AP failed close to in Wireless

Wireless re-authenticating randomly

Sleeping Clients?

Leo

did any AP failed close to

We made changes to the idle