topic Re: Unable to generate heatmap on WCS in Wireless https://community.cisco.com/t5/wireless/unable-to-generate-heatmap-on-wcs/m-p/1659084#M74471 <HTML><HEAD></HEAD><BODY><P>Your WCS should ALWAYS be higher then your WLC code... ALWAYS... I could suggest upgrading WCS. If you call TAC, the first thing they will say is upgrade it ... I know ... I had a similar issue recently.</P></BODY></HTML> Fri, 15 Apr 2011 20:51:05 GMT George Stefanick 2011-04-15T20:51:05Z Unable to generate heatmap on WCS https://community.cisco.com/t5/wireless/unable-to-generate-heatmap-on-wcs/m-p/1659083#M74470 <P><SPAN style="font-family: arial,helvetica,sans-serif;">Hi, </SPAN></P><P></P><P><SPAN style="font-family: arial,helvetica,sans-serif;">I have a WCS server running the version 6.0.170.0. I have already added few WLCs running the version 7.0&nbsp; to this WCS. It is working fine. </SPAN><SPAN style="font-size: 12pt; color: #365f91; font-family: Calibri;"><SPAN style="font-size: 10pt; font-family: arial,helvetica,sans-serif;">And now I have added two new controllers running the version 7.0.98.0 to the existing WCS server. When i add the floor layouts to the WCS and position the access points from the new controllers, the heat map is not generated automatically.</SPAN> Please let me know what could be the possible reasons for this?</SPAN></P> Sun, 04 Jul 2021 03:05:14 GMT https://community.cisco.com/t5/wireless/unable-to-generate-heatmap-on-wcs/m-p/1659083#M74470 Abinaya R 2021-07-04T03:05:14Z Re: Unable to generate heatmap on WCS https://community.cisco.com/t5/wireless/unable-to-generate-heatmap-on-wcs/m-p/1659084#M74471 <HTML><HEAD></HEAD><BODY><P>Your WCS should ALWAYS be higher then your WLC code... ALWAYS... I could suggest upgrading WCS. If you call TAC, the first thing they will say is upgrade it ... I know ... I had a similar issue recently.</P></BODY></HTML> Fri, 15 Apr 2011 20:51:05 GMT https://community.cisco.com/t5/wireless/unable-to-generate-heatmap-on-wcs/m-p/1659084#M74471 George Stefanick 2011-04-15T20:51:05Z Unable to generate heatmap on WCS https://community.cisco.com/t5/wireless/unable-to-generate-heatmap-on-wcs/m-p/1659085#M74472 <HTML><HEAD></HEAD><BODY><P>Hi Abinaya,</P><P></P><P>Please mark the Question as Answered, if the provided information by George is correct and it helped. By doing that others can take benefit as well.</P><P></P><P></P><P>Thanks,</P><P></P><P>Vinay Sharma</P><P>Community Manager – Wireless</P></BODY></HTML> Thu, 25 Aug 2011 18:19:54 GMT https://community.cisco.com/t5/wireless/unable-to-generate-heatmap-on-wcs/m-p/1659085#M74472 Vinay Sharma 2011-08-25T18:19:54Z