https://community.cisco.com/t5/wireless/kindle-paperwhite-hidden-ssid/m-p/2701599#M76165 <P>Does anyone have experience or suggestions on getting an Amazon Kindle Paperwhite connected to a hidden SSID with WPA2 PSK? This is a guest WLAN anchored on an anchor controller.</P><P>We're running 8.0.110.14 on WiSM2/5508 environment with 3500-3700 APs.</P><P>We can get the Kindle configured for the hidden SSID, and it sees it and tries to associate. Doing a client debug on the WLC, it would appear it connects just fine, getting into RUN state and getting to the DHCP OFFER part; but it never seems to ACK and complete the DHCP negotiation. The Kindle shows a "Wi-Fi Error" "Your Kindle is unable to connect to your local network &lt;SSID&gt; etc." (Despite the error screen, it appears that it continues to go through an authentication and DHCP loop in the background.)</P><P>Our other alternative is a captive web portal on a broadcast SSID, but that doesn't work any better; the Kindle won't navigate from the Wi-Fi setup screen until the connection is established, so using the "experimental browser" doesn't work, we just get the same error.</P> Mon, 05 Jul 2021 10:32:44 GMT Toivo Voll 2021-07-05T10:32:44Z https://community.cisco.com/t5/wireless/kindle-paperwhite-hidden-ssid/m-p/2701599#M76165 <P>Does anyone have experience or suggestions on getting an Amazon Kindle Paperwhite connected to a hidden SSID with WPA2 PSK? This is a guest WLAN anchored on an anchor controller.</P><P>We're running 8.0.110.14 on WiSM2/5508 environment with 3500-3700 APs.</P><P>We can get the Kindle configured for the hidden SSID, and it sees it and tries to associate. Doing a client debug on the WLC, it would appear it connects just fine, getting into RUN state and getting to the DHCP OFFER part; but it never seems to ACK and complete the DHCP negotiation. The Kindle shows a "Wi-Fi Error" "Your Kindle is unable to connect to your local network &lt;SSID&gt; etc." (Despite the error screen, it appears that it continues to go through an authentication and DHCP loop in the background.)</P><P>Our other alternative is a captive web portal on a broadcast SSID, but that doesn't work any better; the Kindle won't navigate from the Wi-Fi setup screen until the connection is established, so using the "experimental browser" doesn't work, we just get the same error.</P> Mon, 05 Jul 2021 10:32:44 GMT https://community.cisco.com/t5/wireless/kindle-paperwhite-hidden-ssid/m-p/2701599#M76165 Toivo Voll 2021-07-05T10:32:44Z