topic Sorry for the slow reply: in Wireless

Wireless client dis-association

Donald Wolfe — Mon, 05 Jul 2021 14:10:14 GMT

Hi Team,

We have a hand-held client that keeps getting dis-associated after what seems to be a good connection. I have copied the debugs below:

Cisco 5508 WLC on 8.0.140.0 configured as a HA pair.
AIR-CT5508-K9

This is a snippet from the debug that caused the client to go off line.

apfMsConnTask_0: Jun 06 15:21:58.640: [PA] 00:c0:af:02:11:b7 Processing assoc-req station:00:c0:af:02:11:b7 AP:1c:e6:c7:9f:a2:80-00 thread:151b2280
*apfMsConnTask_0: Jun 06 15:21:58.641: [PA] 00:c0:af:02:11:b7 Adding mobile on LWAPP AP 1c:e6:c7:9f:a2:80(0)
*apfMsConnTask_0: Jun 06 15:21:58.641: [PA] 00:c0:af:02:11:b7 Association received from mobile on BSSID 1c:e6:c7:9f:a2:81 AP CAEDM-WAP01
*apfMsConnTask_0: Jun 06 15:21:58.641: [PA] 00:c0:af:02:11:b7 LBS 00:c0:af:02:11:b7, timestamp: 1, retry count: 1
*apfMsConnTask_0: Jun 06 15:21:58.641: [PA] 00:c0:af:02:11:b7 Load Balancing mobile 00:c0:af:02:11:b7 is denied association with AP 1c:e6:c7:9f:a2:80(0) (count=2)

*apfMsConnTask_0: Jun 06 15:21:58.641: [PA] 00:c0:af:02:11:b7 Association received from mobile on BSSID 1c:e6:c7:9f:a2:81
*apfMsConnTask_0: Jun 06 15:21:58.641: [PA] 00:c0:af:02:11:b7 Sending assoc-resp with status 17 station:00:c0:af:02:11:b7 AP:1c:e6:c7:9f:a2:80-00 on apVapId 2
*apfMsConnTask_0: Jun 06 15:21:58.641: [PA] 00:c0:af:02:11:b7 Sending Assoc Response to station on BSSID 1c:e6:c7:9f:a2:81 (status maximum station reached) ApVapId 2 Slot 0
*spamApTask0: Jun 06 15:21:58.694: [PA] 00:c0:af:02:11:b7 Received DELETE mobile, reason MN_AP_AUTH_STOP, from AP 1c:e6:c7:9f:a2:80, slot 0 ...cleaning up mscb
*spamApTask0: Jun 06 15:21:58.694: [PA] 00:c0:af:02:11:b7 apfMsDeleteByMscb Scheduling mobile for deletion with deleteReason 15, reasonCode 1

*spamApTask0: Jun 06 15:21:58.694: [PA] 00:c0:af:02:11:b7 Scheduling deletion of Mobile Station: (callerId: 30) in 1 seconds
*apfMsConnTask_6: Jun 06 15:21:58.723: [PA] 00:c0:af:02:11:b7 Processing assoc-req station:00:c0:af:02:11:b7 AP:1c:e6:c7:9f:a4:60-00 thread:151b39c0
*apfMsConnTask_6: Jun 06 15:21:58.723: [PA] 00:c0:af:02:11:b7 Ignoring 802.11 assoc request from mobile pending deletion
*apfMsConnTask_6: Jun 06 15:21:58.723: [PA] 00:c0:af:02:11:b7 Sending assoc-resp with status 12 station:00:c0:af:02:11:b7 AP:1c:e6:c7:9f:a2:80-00 on apVapId 2
*apfMsConnTask_6: Jun 06 15:21:58.723: [PA] 00:c0:af:02:11:b7 Sending Assoc Response to station on BSSID 1c:e6:c7:9f:a4:61 (status Assoc denied unspecified) ApVapId 2 Slot 0
*spamApTask2: Jun 06 15:21:58.774: [PA] 00:c0:af:02:11:b7 Received DELETE mobile, reason MN_AP_AUTH_STOP, from AP 1c:e6:c7:9f:a4:60, slot 0 ...cleaning up mscb
*spamApTask2: Jun 06 15:21:58.774: [PA] 00:c0:af:02:11:b7 Warning, ignore the DELETE_MOBILE_PAYLOAD from AP: 1c:e6:c7:9f:a4:60, slot 0. STA connecting AP: 1c:e6:c7:9f:a2:80, slot 0
*apfMsConnTask_6: Jun 06 15:21:58.804: [PA] 00:c0:af:02:11:b7 Processing assoc-req station:00:c0:af:02:11:b7 AP:18:33:9d:a0:b8:c0-00 thread:151b39c0
*apfMsConnTask_6: Jun 06 15:21:58.804: [PA] 00:c0:af:02:11:b7 Ignoring 802.11 assoc request from mobile pending deletion
*apfMsConnTask_6: Jun 06 15:21:58.804: [PA] 00:c0:af:02:11:b7 Sending assoc-resp with status 12 stati

Hi Donald,

Ric Beeching — Wed, 07 Jun 2017 01:04:17 GMT

Hi Donald,

Could you post an output of show wlan # where # is the WLAN ID. I suspect it may be a FT Roaming issue.

Cheers,

Ric

Sorry for the slow reply:

Donald Wolfe — Wed, 14 Jun 2017 12:48:21 GMT

Sorry for the slow reply:

Cisco Controller) >show wlan 2

WLAN Identifier.................................. 2
Profile Name..................................... sec2.tfs.wireless
Network Name (SSID).............................. sec2.tfs.wireless
Status........................................... Enabled
MAC Filtering.................................... Disabled
Broadcast SSID................................... Enabled
AAA Policy Override.............................. Disabled
Network Admission Control
Client Profiling Status
Radius Profiling ............................ Disabled
DHCP ....................................... Disabled
HTTP ....................................... Disabled
Local Profiling ............................. Disabled
DHCP ....................................... Disabled
HTTP ....................................... Disabled
Radius-NAC State............................... Disabled
SNMP-NAC State................................. Disabled
Quarantine VLAN................................ 0
Maximum number of Associated Clients............. 0
Maximum number of Clients per AP Radio........... 200

--More-- or (q)uit
Number of Active Clients......................... 1753
Exclusionlist Timeout............................ 60 seconds
Session Timeout.................................. 43200 seconds
User Idle Timeout................................ Disabled
Sleep Client..................................... disable
Sleep Client Timeout............................. 720 minutes
User Idle Threshold.............................. 0 Bytes
NAS-identifier................................... none
CHD per WLAN..................................... Enabled
Webauth DHCP exclusion........................... Disabled
Interface........................................ wlan
Multicast Interface.............................. Not Configured
WLAN IPv4 ACL.................................... unconfigured
WLAN IPv6 ACL.................................... unconfigured
WLAN Layer2 ACL.................................. unconfigured
mDNS Status...................................... Disabled
mDNS Profile Name................................ unconfigured
DHCP Server...................................... Default
DHCP Address Assignment Required................. Disabled
Static IP client tunneling....................... Disabled
PMIPv6 Mobility Type............................. none
PMIPv6 MAG Profile........................... Unconfigured
PMIPv6 Default Realm......................... Unconfigured

--More-- or (q)uit
PMIPv6 NAI Type.............................. Hexadecimal
PMIPv6 MAG location.......................... AP
Quality of Service............................... Silver
Per-SSID Rate Limits............................. Upstream Downstream
Average Data Rate................................ 0 0
Average Realtime Data Rate....................... 0 0
Burst Data Rate.................................. 0 0
Burst Realtime Data Rate......................... 0 0
Per-Client Rate Limits........................... Upstream Downstream
Average Data Rate................................ 0 0
Average Realtime Data Rate....................... 0 0
Burst Data Rate.................................. 0 0
Burst Realtime Data Rate......................... 0 0
Scan Defer Priority.............................. 4,5,6
Scan Defer Time.................................. 100 milliseconds
WMM.............................................. Allowed
WMM UAPSD Compliant Client Support............... Disabled
Media Stream Multicast-direct.................... Disabled
CCX - AironetIe Support.......................... Disabled
CCX - Gratuitous ProbeResponse (GPR)............. Disabled
CCX - Diagnostics Channel Capability............. Disabled
Dot11-Phone Mode (7920).......................... Di

No probs but will need the

Ric Beeching — Thu, 15 Jun 2017 14:52:34 GMT

No probs but will need the whole output I'm afraid. Maybe attach as a text file?

Ric