topic Until they loose their in Wireless

Wireless user timeouts

pverkennis — Mon, 05 Jul 2021 12:01:21 GMT

If there are no user timeouts (session or idle) configured on the WLC, how long will a user show up in the WLC?

Until they loose their

Philip D'Ath — Mon, 09 May 2016 20:41:48 GMT

Until they loose their connection to the WLC.

Hello Philip, thank you for

pverkennis — Mon, 09 May 2016 20:56:01 GMT

Hello Philip, thank you for your response.

This was my understanding also. I was recently called on a problem regarding clients still showing up on a 7510 Flexconnect WLC that were over 6 months old. This seems impossible to me but when the idle timeout was enabled on the WLAN (thus causing the WLAN to reset) the user's no longer appeared in the client list.... Please keep in mind I did not have connectivity to the WLC so I'm hearing this secondhand and I don't think I'm getting the whole story.

Thanks again for your quick reply.

As Philip mentioned if the

Prabath Godevithanage — Tue, 10 May 2016 02:35:48 GMT

As Philip mentioned if the devices are stationary and active in use you shouldn't loose the connectivity. However if the devices are idle there's a possibility that they would go in to power save mode and power save implementation may be different from client device to client device.

Also check that if are aren't running any differed software versions as few differed versions had few different intermittent connection issues