topic apple macbook not able connect wireless in Wireless

apple macbook not able connect wireless

karim_abdul — Sun, 04 Jul 2021 07:45:58 GMT

Below is symtom when the problem happen

- user not able to connect to the cisco ap but able connect rackus ap

- window laptop able connect cisco ap without problem

- need to wait 1 day for the macbook can reconect back to the wireless

- no log error when user unable connect to the wireless

apple macbook not able connect wireless

Leo Laohoo — Thu, 05 Sep 2013 05:25:37 GMT

You need more info than that.

What is your settings to your AP? Autonomous or controller-based AP?

Have you tried using OPEN authentication?

apple macbook not able connect wireless

karim_abdul — Thu, 05 Sep 2013 05:50:43 GMT

ap is configure lighweight.

it using authentication wpa+psk

apple macbook not able connect wireless

Leo Laohoo — Thu, 05 Sep 2013 10:59:49 GMT

Configure your SSID for open authentication.

Make sure the Apple clients can connect and start cranking up the security and encryption until you break it.

apple macbook not able connect wireless

karim_abdul — Fri, 06 Sep 2013 07:05:58 GMT

sorry to mention earlier, this problem is not always happen. usually it happen randomly on one or two laptop per week.

Before the issue happen, user able connect to wireless without problem, when the issue happen user not able connect to cisco ap but able connect to ruckus ap. it need one or two day to be able connect back to cisco ap

since it able connect to the wireless before and after one or two day the issue occur, admin not allow configure SSID as open authentication

apple macbook not able connect wireless

Leo Laohoo — Fri, 06 Sep 2013 10:08:36 GMT

What radio is this issue happening? 802.11b?

apple macbook not able connect wireless

Scott Fella — Fri, 06 Sep 2013 16:34:50 GMT

You really need to provide more info... post your show wlan Also, is the devices not getting an ip address or they are? What have you looked at so far as far as troubleshooting.?

Thanks,

Scott

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