topic Re: Issues with Wireless Carts using Citrix client in Wireless

Issues with Wireless Carts using Citrix client

Victor Fabian — Sun, 04 Jul 2021 00:42:47 GMT

has anybody experienced issues with laptops that have a citrix client installed and it keeps losing the connection.

Thank you

Vic

Re: Issues with Wireless Carts using Citrix client

weterry — Sat, 13 Jun 2009 03:22:18 GMT

Once upon a time I ran into a problem like this as well. There ended up being some kind of keep-alive settings.

I think this is similiar to what I experienced:

http://support.citrix.com/article/ctx105717

That article mentions a keepalive configuration for the ICA Client. I thought it was a global keepalive setting that I had used, but it may have been client side.

Re: Issues with Wireless Carts using Citrix client

George Stefanick — Sat, 13 Jun 2009 11:53:42 GMT

Vic is your wireless client losing connection?

Re: Issues with Wireless Carts using Citrix client

Scott Fella — Sat, 13 Jun 2009 22:11:32 GMT

You need to make sure that citrix has persistent configured. His will prevent you client from loosing the session. I have seen this issue in many hospital environments. Bad coverage in rooms, interference from microwave ovens in nursing areas and from 2.4ghz or 5ghz wireless phones. Of course it also could be an issue with client cards or even network configuration. Any glitch with citrix and or even telnet applications will dissconect the user from their session. There are also other vendors that have persistent client software that you can use.