Wireless dropping

jon.helmer — Sun, 04 Jul 2021 18:32:34 GMT

We have a Cisco 4124 Wireless Controller with AP1010's deployed throughout our facility.

Our clients are loosing their wireless network connection several times a day, and the following logs are shown in the 4124's Message Log:

Thu Jan 19 10:32:04 2006 Previous message occurred 2 times

Thu Jan 19 10:31:38 2006 [SECURITY] 1x_bauth_sm.c 424: Backend Authentication SM: abortAuth: Authentication Aborted.

Thu Jan 19 10:31:36 2006 [SECURITY] 1x_ptsm.c 419: MAX EAPOL-Key M3 retransmissions reached for mobile 00:0b:7d:06:cd:68

Thu Jan 19 10:31:03 2006 [SECURITY] 1x_ptsm.c 419: MAX EAPOL-Key M1 retransmissions reached for mobile 00:0b:7d:06:cd:68

Thu Jan 19 10:30:53 2006 [SECURITY] 1x_ptsm.c 419: MAX EAPOL-Key M3 retransmissions reached for mobile 00:0b:7d:06:cd:68

Clients are running XP SP2 w/ the WPA2 package. Their wireless cards are Dell 1350 (b/g) with the BCM4306 / BCM2050 chipsets.

Security is 802.1x with PEAP, Microsoft IAS RADIUS servers handling authentication.

Thoughts on ways to make wireless more stable for our users? Thank you.

topic Wireless dropping in Wireless