topic Dear Steve in Wireless

WiFi Clients Unstables

Mario Andres Proano Navas — Mon, 05 Jul 2021 11:10:42 GMT

Dear

We have problems in my wifi, I have WLC 2504 and 5 APs, however clients are experimenting flapping in the conexion, I verified with a client, and this one is jumping from one AP to other one, also I have some debug, you can see that in the attachment.

Thanks for your help.

Do you have enabled client

Milos Megis — Thu, 05 Nov 2015 14:21:19 GMT

Do you have enabled client load balancing ?

Menu: WLAN --> Choose your WLAN --> Advanced --> Client load balancing

If it is enabled then try to disable it

Dear Milos

Mario Andres Proano Navas — Thu, 05 Nov 2015 14:37:42 GMT

Dear Milos

Client load balancing and band select are disabled.

what NIC and driver version

Stephen Rodriguez — Thu, 05 Nov 2015 14:41:49 GMT

what NIC and driver version are the clients using?

Keep in mind that windows update does not update the wireless drivers.

HTH,

Steve

Dear Stephen,

Mario Andres Proano Navas — Thu, 05 Nov 2015 14:44:53 GMT

Dear Stephen,

There is a MIX of clients, Lenovo, Dell and HP, but everyone has same problem.

Regards

Mario

But what is the wireless NIC.

Stephen Rodriguez — Thu, 05 Nov 2015 14:54:15 GMT

But what is the wireless NIC. Is there a common chipset?

Intel, Broadcom etc

HTH,

Steve

Then I don´t know what can

Milos Megis — Thu, 05 Nov 2015 15:00:53 GMT

Then I don´t know what can cause this,

but if you have AP with cleanAir chip, you can switch it into SE expert mode and perform some spectrum analyzes, if it is congested by some external device - microwave oven, or IP camera can also take whole channel.

Dear Steve

Mario Andres Proano Navas — Thu, 05 Nov 2015 15:32:02 GMT

Dear Steve

The most common chipset is Intel. What is your recomendation whit it?

my recommendation would be to

Stephen Rodriguez — Thu, 05 Nov 2015 15:37:44 GMT

my recommendation would be to grab the latest drivers, and build an MSI package that you can push to your clients with a GPO, and install the latest drivers.

HTH,

Steve

Drivers were updated, but

Mario Andres Proano Navas — Mon, 09 Nov 2015 03:23:36 GMT

Drivers were updated, but still the same problem. What about debug logs?? Do you know if is a correct behavior?

Dear all

Mario Andres Proano Navas — Mon, 09 Nov 2015 03:29:04 GMT

Dear all

pls comments about debug attached, also i would like share that there is a mix of APs 1242AG and 1602E, i dont know if exists a know problem about that. Pls thanks for your help.