Client Losing connection

kenier — Mon, 05 Jul 2021 10:06:33 GMT

We have a AIR-SAP2702E-A-K9 with system version ap3g2-k9w7-xx.153-3.JAB

Most of the client are losing their connections and they less than 200 feet from the AP, this is small office with 10 laptops with windows and Apple devices.

Here is the configuration for this AP.

version 15.3
no service pad
service timestamps debug datetime msec
service timestamps log datetime msec
service password-encryption
!
hostname Office
!
!
logging rate-limit console 9
!
aaa new-model
!
!
aaa authentication login default local
aaa authorization exec default local
!
!
!
!
!
aaa session-id common
clock timezone -0500 -5 0
clock summer-time -0400 recurring
no ip source-route
no ip cef
ip domain name naranjo.com
ip name-server 8.8.8.8
ip name-server 4.2.2.2
!
!
!
!
dot11 syslog
!
dot11 ssid CIP2.4Ghz
vlan 1
authentication open
authentication key-management wpa version 2
guest-mode
wpa-psk ascii 7 132348071F0409232A292164657243
!
dot11 ssid CIP5.0Ghz
vlan 1
authentication open
authentication key-management wpa version 2
guest-mode
wpa-psk ascii 7 10AC460C333F1F020D09237C747863
!
!
!
!
!
username
!
!
ip ssh authentication-retries 5
bridge irb
!
!
!
interface Dot11Radio0
no ip address
!
encryption vlan 1 mode ciphers aes-ccm
!
ssid CIP2.4Ghz
!
antenna gain 0
stbc
speed basic-1.0 2.0 5.5 11.0 6.0 9.0 12.0 18.0 24.0 36.0 48.0 54.0 m0. m1. m2. m3. m4. m5. m6. m7. m8. m9. m10. m11. m12. m13. m14. m15. m16. m17. m18. m19. m20. m21. m22. m23.
station-role root
!
interface Dot11Radio0.1
encapsulation dot1Q 1 native
bridge-group 1
bridge-group 1 subscriber-loop-control
bridge-group 1 spanning-disabled
bridge-group 1 block-unknown-source
no bridge-group 1 source-learning
no bridge-group 1 unicast-flooding
!
interface Dot11Radio1
no ip address
!
encryption vlan 1 mode ciphers aes-ccm
!
ssid CIP5.0Ghz
!
antenna gain 0
peakdetect
dfs band 3 block
stbc
speed basic-6.0 basic-9.0 basic-12.0 basic-18.0 basic-24.0 basic-36.0 basic-48.0 basic-54.0 m0. m1. m2. m3. m4. m5. m6. m7. m8. m9. m10. m11. m12. m13. m14. m15. m16. m17. m18. m19. m20. m21. m22. m23. a1ss7 a2ss7 a3ss7
channel dfs
station-role root
!
interface Dot11Radio1.1
encapsulation dot1Q 1 native
bridge-group 1
bridge-group 1 subscriber-loop-control
bridge-group 1 spanning-disabled
bridge-group 1 block-unknown-source
no bridge-group 1 source-learning
no bridge-group 1 unicast-flooding
!
interface GigabitEthernet0
no ip address
duplex auto
speed auto
!
interface GigabitEthernet0.1
encapsulation dot1Q 1 native
bridge-group 1
bridge-group 1 spanning-disabled
no bridge-group 1 source-learning
!
interface GigabitEthernet1
no ip address
shutdown
duplex auto
speed auto
bridge-group 1
bridge-group 1 spanning-disabled
no bridge-group 1 source-learning
!
interface BVI1
mac-address f07f.062f.e124
ip address 192.168.1.10 255.255.255.0
ipv6 address dhcp
ipv6 address autoconfig
ipv6 enable
!
ip default-gateway 192.168.1.1
ip forward-protocol nd
ip http server
ip http authentication aaa
no ip http secure-server
ip http help-path http://www.cisco.com/warp/public/779/smbiz/prodconfig/help/eag
!
!
snmp-server community defaultCommunity RW
!
access-list 111 permit tcp any any neq telnet
bridge 1 route ip
!
!
!
line con 0
access-class 111 in
line vty 0 4
access-class 111 in
length 0
transport input all
!
sntp server us.pool.ntp.org
sntp broadcast client
end

Office#

Here is a part of the log.

1400 Mar 15 03:54:09.228 Information Interface Dot11Radio1, Station 20c9.d0b5.f9a7 Reassociated KEY_MGMT[WPAv2 PSK]

1401 Mar 15 03:54:08.848 Information Interface Dot11Radio1, Deauthenticating Station 20c9.d0b5.f9a7 Reason: Sending station has left the BSS

1402 Mar 15 03:54:08.732 Information Interface Dot11Radio1, changed state to up

1403 Mar 15 03:54:03.612 Notification Line protocol on Interface Dot11Radio1, changed state to down

1404 Mar 15 03:54:02.272 Notification Interface Dot11Radio1, changed state to resetPCI reset port 1

1405 Mar 15 03:54:02.248 Information Error on Dot11Radio1 -

1406 Mar 15 03:49:02.924 Information Interface Dot11Radio1, Station 4c0b.be06.3a02 Associated KEY_MGMT[WPAv2 PSK]

1407 Mar 15 03:49:02.812 Information Interface Dot11Radio1, Deauthenticating Station 4c0b.be06.3a02 Reason: Sending station has left the BSS

1408 Mar 15 03:48:35.432 Information Interface Dot11Radio1, Station 4c8d.79d5.fe78 Reassociated KEY_MGMT[WPAv2 PSK]

1409 Mar 15 03:48:35.420 Information Interface Dot11Radio1, Deauthenticating Station 4c8d.79d5.fe78 Reason: Sending station has left the BSS

1410 Mar 15 03:48:35.392 Information Interface Dot11Radio1, Station 20c9.d0b5.f9a7 Reassociated KEY_MGMT[WPAv2 PSK]

1411 Mar 15 03:48:35.380 Information Interface Dot11Radio1, Deauthenticating Station 20c9.d0b5.f9a7 Reason: Sending station has left the BSS

1412 Mar 15 03:48:33.244 Notification Line protocol on Interface Dot11Radio1, changed state to up

1413 Mar 15 03:48:32.244 Information Interface Dot11Radio1, changed state to up

1414 Mar 15 03:48:27.124 Notification Line protocol on Interface Dot11Radio1, changed state to down

1415 Mar 15 03:48:25.784 Notification Interface Dot11Radio1, changed state to resetPCI reset port 1

1416 Mar 15 03:48:25.760 Information Error on Dot11Radio1 -

1417 Mar 15 03:47:29.652 Information Interface Dot11Radio0, Station MAHA01 0024.d6af.112a Associated KEY_MGMT[WPAv2 PSK]

1418 Mar 15 03:47:28.992 Information Interface Dot11Radio1, Station 4c8d.79d5.fe78 Reassociated KEY_MGMT[WPAv2 PSK]

1419 Mar 15 03:47:28.980 Information Interface Dot11Radio1, Deauthenticating Station 4c8d.79d5.fe78 Reason: Sending station has left the BSS

1420 Mar 15 03:47:28.956 Debugging Station 0024.d6af.112a Authentication failed

1421 Mar 15 03:47:28.852 Information Interface Dot11Radio1, Station 20c9.d0b5.f9a7 Reassociated KEY_MGMT[WPAv2 PSK]

1422 Mar 15 03:47:28.840 Information Interface Dot11Radio1, Deauthenticating Station 20c9.d0b5.f9a7 Reason: Sending station has left the BSS

1423 Mar 15 03:47:26.756 Notification Line protocol on Interface Dot11Radio1, changed state to up

1424 Mar 15 03:47:25.756 Information Interface Dot11Radio1, changed state to up

1425 Mar 15 03:47:20.632 Notification Line protocol on Interface Dot11Radio1, changed state to down

1426 Mar 15 03:47:19.292 Notification Interface Dot11Radio1, changed state to resetPCI reset port 1

1427 Mar 15 03:47:19.268 Information Error on Dot11Radio1 -

1428 Mar 15 03:27:36.208 Information Interface Dot11Radio0, Deauthenticating Station 0024.d6af.112a Reason: Sending station has left the BSS

1429 Mar 15 03:22:06.768 Information Interface Dot11Radio0, Station e0f5.c6df.3d5d Associated KEY_MGMT[WPAv2 PSK]

1430 Mar 15 03:15:36.260 Information Interface Dot11Radio0, Deauthenticating Station e0f5.c6df.3d5d Reason: Previous authentication no longer valid

1431 Mar 15 03:14:08.844 Information Interface Dot11Radio0, Station 142d.272c.3ad5 Reassociated KEY_MGMT[WPAv2 PSK]

1432 Mar 15 03:13:43.188 Information Interface Dot11Radio1, Deauthenticating Station 5c96.9d81.3223 Reason: Sending station has left the BSS

1433 Mar 15 03:13:36.760 Information Interface Dot11Radio1, Station 4c0b.be06.3a02 Associated KEY_MGMT[WPAv2 PSK]

1434 Mar 15 03:13:36.648 Information Interface Dot11Radio1, Deauthenticating Station 4c0b.be06.3a02 Reason: Sending station has left the BSS

1435 Mar 15 03:13:27.508 Information Interface Dot11Radio1, Station 20c9.d0b5.f9a7 Reassociated KEY_MGMT[WPAv2 PSK]

1436 Mar 15 03:13:27.496 Information Interface Dot11Radio1, Deauthenticating Station 20c9.d0b5.f9a7 Reason: Sending station has left the BSS

1437 Mar 15 03:13:27.420 Information Interface Dot11Radio1, Station 5c96.9d81.3223 Reassociated KEY_MGMT[WPAv2 PSK]

1438 Mar 15 03:13:27.408 Information Interface Dot11Radio1, Deauthenticating Station 5c96.9d81.3223 Reason: Sending station has left the BSS

1439 Mar 15 03:13:27.372 Information Interface Dot11Radio1, Station 4c8d.79d5.fe78 Reassociated KEY_MGMT[WPAv2 PSK]

1440 Mar 15 03:13:27.360 Information Interface Dot11Radio1, Deauthenticating Station 4c8d.79d5.fe78 Reason: Sending station has left the BSS

1441 Mar 15 03:13:25.248 Notification Line protocol on Interface Dot11Radio1, changed state to up

1442 Mar 15 03:13:24.248 Information Interface Dot11Radio1, changed state to up

1443 Mar 15 03:13:19.128 Notification Line protocol on Interface Dot11Radio1, changed state to down

1444 Mar 15 03:13:17.788 Notification Interface Dot11Radio1, changed state to resetPCI reset port 1

1445 Mar 15 03:13:17.764 Information Error on Dot11Radio1 -

topic Client Losing connection in Wireless

Client Losing connection