topic 3802i Client Deauthentications in Wireless

3802i Client Deauthentications

antsimmons — Mon, 05 Jul 2021 13:48:18 GMT

Hiya.

I'm performing a POC for my company testing the 3802i using a 5508 controller.

I'm getting soooooooo many client drops reason code 1,2 is excessive. This is with the 3802i.

I've disabled the 3802i and ran a 3702 - I have very few drops.

I'm running:

5508 Controller, 8.2.151 Code for testing.

Has anyone had similar issues regarding this access point?

I don't have the 3802i, but

patoberli — Wed, 05 Apr 2017 07:05:44 GMT

I don't have the 3802i, but the 2802i. Running the same software, but on 5520 controllers.

Not having such issues here, or at least I don't notice them.

Do you maybe have Client Loadbalance or Client Band Select active (I don't have them active)?

I don't have it active. I

antsimmons — Thu, 06 Apr 2017 16:20:35 GMT

I don't have it active. I am testing a 5520 as we speak but the loaner I received is getting an error:

REBOOT AND SELECT PROPER BOOT DEVICE OR INSERT BOOT MEDIA IN SELECTED BOOT DEVICE AND PRESS A KEY.

This message sounds like a

patoberli — Fri, 07 Apr 2017 06:40:06 GMT

This message sounds like a broken hard drive. You might want to power the controller off, unseat and place the hard drive back in and power it on again. If that doesn't help, RMA/TAC.