topic Re: Programmatically download a recording in Cloud Collaboration

Programmatically download a recording

stefan.hoerterer1 — Wed, 10 Feb 2016 16:10:58 GMT

Hello,

I am trying to implement a workflow to download and convert recordings to mp4. But the fileurl from java:com.webex.service.binding.ep.LstRecording is not really helpful. Is there easy way to get the arf directly?

Re: Programmatically download a recording

ryanhunt — Thu, 11 Feb 2016 21:09:13 GMT

HI Stefan,

What problem are you having with the results of LstRecording? The ARF files are not directly exposed in the way I think you are wanting, but the URI contained within <ep:fileURL> returned by LstRecording should lead you to the file you are seeking.

Best Regards,

Ryan Hunt

Re: Programmatically download a recording

stefan.hoerterer1 — Mon, 15 Feb 2016 11:02:08 GMT

Ok, I finnaly managed to get the file. But now there is a problm. I just cannot convert the arf to mp4 (or any other format) via commandline. I read that it worked with an older version of nbrplay but i cannot find it or get it to work. Is there anything I can to get this to work? I tried everything (windows and linux programms). All I need is to get the video of the recording in a proper format. We pay many thousand dollars for webex and this was promised to us it would work by your sales.

Re: Programmatically download a recording

ryanhunt — Tue, 16 Feb 2016 19:37:40 GMT

Have you tried the NBR2MP4 Converter? You can grab it from: Utilities | WebEx

Re: Programmatically download a recording

stefan.hoerterer1 — Wed, 17 Feb 2016 13:53:17 GMT

Yes, as I said " I tried everything (windows and linux programms)." Maybe the NBR2MP4 works ob a desktop environment, it does not work on servers via commanline. Is there no working, maybe old, windows client that works?

Re: Programmatically download a recording

stefan.hoerterer1 — Wed, 17 Feb 2016 15:52:34 GMT

To be precise with the linux tool: I get an error

./nbr2mp4: line 124: 6158 Segmentation fault

I can confirm that all libs are installed

ldd nbr_play

Re: Programmatically download a recording

ryanhunt — Thu, 18 Feb 2016 20:14:50 GMT

Unfortunately this issue is not related to the API, I would suggest getting in touch with Technical Support for further assistance. Tech Support are the best to handle this issue and they can escalate as needed for the base product.

Best Regards,

-Ryan

Re: Programmatically download a recording

matt.libera — Tue, 29 Mar 2016 14:49:43 GMT

Hi Stefan,

Just curious to know if you ever got this resolved. We're exploring using the command-line-only conversion tool ourselves.

Thanks,

-- Matt

Re: Programmatically download a recording

sathishkumar1 — Thu, 05 Oct 2017 11:52:07 GMT

Hi stefan,

I have built a PHP package for NBR API. Please visit this URL for more information GitHub - rsathishtechit/webex: PHP WebEx package for XML and NBR API's.

Let me know if you need any help on this.