topic Re: Incorect Account Number when testing API in Cloud Collaboration https://community.cisco.com/t5/cloud-collaboration/incorect-account-number-when-testing-api/m-p/3561571#M1567 <HTML><HEAD></HEAD><BODY><P>The issue is with what we are sending back to the API. The error that returns is Incorrect Account number. We need to understand why the failure is occurring if we have the correct information in the fields. Can you verify what fields the API requires? </P></BODY></HTML> Fri, 24 Oct 2014 18:54:02 GMT jason.jude 2014-10-24T18:54:02Z Incorect Account Number when testing API https://community.cisco.com/t5/cloud-collaboration/incorect-account-number-when-testing-api/m-p/3561569#M1565 <HTML><HEAD></HEAD><BODY><P>I am helping a client setup their WebEx Virtual Classroom. When we test the API, we get the error message 'Incorrect Account Number' We verified with the Level 3 that we have the correct account number. However when we login to Account Management on the My Resources it shows no accounts for Account Number. any suggestions?</P></BODY></HTML> Wed, 08 Oct 2014 20:55:04 GMT https://community.cisco.com/t5/cloud-collaboration/incorect-account-number-when-testing-api/m-p/3561569#M1565 jason.jude 2014-10-08T20:55:04Z Re: Incorect Account Number when testing API https://community.cisco.com/t5/cloud-collaboration/incorect-account-number-when-testing-api/m-p/3561570#M1566 <HTML><HEAD></HEAD><BODY><P><BR />Hi Jason,</P><P>&nbsp; Request to visit the following url - <A href="https://support.webex.com/MyAccountWeb/supporthome.do" title="https://support.webex.com/MyAccountWeb/supporthome.do">Support Tools and Resources | WebEx</A> section Manage my account. Or contact sales team.</P><P>Thanks and Regards,</P><P>Geevarghese</P></BODY></HTML> Wed, 15 Oct 2014 13:30:42 GMT https://community.cisco.com/t5/cloud-collaboration/incorect-account-number-when-testing-api/m-p/3561570#M1566 Geevarghese Cheria 2014-10-15T13:30:42Z Re: Incorect Account Number when testing API https://community.cisco.com/t5/cloud-collaboration/incorect-account-number-when-testing-api/m-p/3561571#M1567 <HTML><HEAD></HEAD><BODY><P>The issue is with what we are sending back to the API. The error that returns is Incorrect Account number. We need to understand why the failure is occurring if we have the correct information in the fields. Can you verify what fields the API requires? </P></BODY></HTML> Fri, 24 Oct 2014 18:54:02 GMT https://community.cisco.com/t5/cloud-collaboration/incorect-account-number-when-testing-api/m-p/3561571#M1567 jason.jude 2014-10-24T18:54:02Z