"site.lstTimeZone" command failing with "Method disabled"

harischandraprasadtirumani — Fri, 30 Jan 2015 09:00:34 GMT

Hi,

I was trying to fetch the list of time zones available by using lstTimeZone command with the following way:

<body>

<bodyContent xsi:type="site.LstTimeZone">

</bodyContent>

</body>

But the command is failing and giving an error in response as:

<serv:response>

<serv:result>FAILURE</serv:result>

<serv:reason>Method disabled</serv:reason>

<serv:gsbStatus>PRIMARY</serv:gsbStatus>

<serv:exceptionID>000044</serv:exceptionID>

</serv:response>

Is there any place where we can enable this command on deployment? Or is this error conveys some thing else?

I have checked the XML API(v5.9) reference guide. But this specific exception code(000044) was not mentioned in the reference guide.

NOTE: The WebEx server that I was using is on-premise deployment.

Appreciate your help on this.

Thanks,

Harish

Re: "site.lstTimeZone" command failing with "Method disabled"

nmorrow — Fri, 30 Jan 2015 18:19:57 GMT

Hello,

XML API is traditionally a hosted solution. I was not aware that on premise service included even a scaled down XML service to respond with that type of error. I don't have any details for how to enable this method, but can say that it does function properly on our API demo site with the latest WebEx and XML versions.

topic Re: "site.lstTimeZone" command failing with "Method disabled" in Cloud Collaboration

"site.lstTimeZone" command failing with "Method disabled"

Re: "site.lstTimeZone" command failing with "Method disabled"