topic Re: DelRecording Access Denied in Cloud Collaboration

DelRecording Access Denied

eteacher1 — Thu, 29 May 2014 07:50:39 GMT

I am trying to delete a recording using the XML API v5.5 but I get "Access denied, additional privileges are required" error.

I am using the admin credentials in the XML request - I know this because other operations work with the same credentials.

Can someone help?

Re: DelRecording Access Denied

nmorrow — Thu, 29 May 2014 21:08:01 GMT

DelRecording is documented as a self-only command, attempting to delete somebody else's recordings will result in access denied.

Re: DelRecording Access Denied

eteacher1 — Fri, 30 May 2014 09:46:45 GMT

Hmm.. It worked for quite a while in the past. I have encountered this error only recently.

Is this a new change?

I'll try to change my implementation to use the meeting host credentials instead of the site admin and see if it solves the problem.

Thank you for all the help, it is much appreciated.

Re: DelRecording Access Denied

eteacher1 — Fri, 30 May 2014 09:50:14 GMT

On the same note... where can I find the full XML API Reference PDF for the latest version (v8.0)?

I see only the PDF for v5.5.

Thanks!

Re: DelRecording Access Denied

eteacher1 — Fri, 30 May 2014 10:08:16 GMT

Hi again,

Unfortunately changing the "securityContext" credentials in the request XML to the meeting host webExID and password did not solve the problem. I still get the same "Access Denied" error with the host credentials.

Am I missing something? Could this be a bug?

Re: DelRecording Access Denied

nmorrow — Mon, 02 Jun 2014 19:13:09 GMT

Hello,

XML API 5.5 guide is the most recent PDF available. You can also find a slightly more updated HTML based guide on the developer community portal, that will serve as the primary reference going forward. Can you please provide your lstRecording and delRecording requests to webex-meetings-api-dev@cisco.com for further testing? I will need the full request, including password, so be sure not to post these details here, publicly.

Re: DelRecording Access Denied

nmorrow — Tue, 10 Jun 2014 18:03:11 GMT

Hello,

Updating this thread with the eventual answer. Site Admin setting "Automatically record all sessions using Network Based Recording" causes inability to delete NBR.