topic java NullPointerException with NBR getStorageAccessTicket API in Cloud Collaboration

java NullPointerException with NBR getStorageAccessTicket API

ppenumar97 — Sun, 30 Jul 2017 03:43:57 GMT

Can someone tell me what could be wrong. I am getting this response for NBR getStorageAccessTicket API.

<?xml version="1.0" encoding="UTF-8"?>

<soapenv:Body>

<soapenv:Fault>

<faultcode>soapenv:Server.userException</faultcode>

<faultstring>java.lang.NullPointerException</faultstring>

<ns1:hostname xmlns:ns1="http://xml.apache.org/axis/">nsj1wss232.webex.com</ns1:hostname>

</detail>

</soapenv:Fault>

</soapenv:Body>

</soapenv:Envelope>

kasutton — Mon, 31 Jul 2017 18:06:09 GMT

Hi Padma,

Can you provide the request that resulted in this error without your password please? Thanks in advance.

Kasey Schultz

API Developer Services - WebEx - Cisco Systems, Inc..:|:.:|:.

ppenumar97 — Tue, 01 Aug 2017 09:51:27 GMT

Hi Kasey,

Here is the request I am sending. Let me know if you need siteId and username.

<soapenv:Envelope

<soapenv:Body>

<ns1:getStorageAccessTicket

xmlns:ns1="NBRStorageService">

</ns1:getStorageAccessTicket>

</soapenv:Body>

</soapenv:Envelope>

ppenumar97 — Tue, 01 Aug 2017 10:54:12 GMT

Is it possible to get NULL Pointer Exception if there are no recorded files ?

ryanhunt — Thu, 10 Aug 2017 16:20:32 GMT

Yes, null pointer could indicate no records.. there is a regression bug due to be fixed shorty to resolve this issue.

ppenumar97 — Fri, 25 Aug 2017 14:33:05 GMT

Please let me know if this bug is fixed.