gsbStatus = BACKUP: what does it mean?

john.cleese — Mon, 04 Dec 2017 16:15:36 GMT

Hello,

I have a script that is querying our WebEx instance every minute to retrieve information updates.

Looking into logs, I discovered that last Friday, around 20:30, it started responding with the following data in the header:

<serv:response>

<serv:result>FAILURE</serv:result>

<serv:reason>Sorry, no record found</serv:reason>

<serv:gsbStatus>BACKUP</serv:gsbStatus>

<serv:exceptionID>000015</serv:exceptionID>

</serv:response>

Today it's back to <serv:gsbStatus>PRIMARY</serv:gsbStatus>.

What does this "BACKUP" value mean?

Did the server go into some kind of maintenance mode and started redirecting me to a secondary, fallback node, under the same DNS name?

Do I have to always verify if gsbStatus I receive is PRIMARY or not?

Thanks!

Re: gsbStatus = BACKUP: what does it mean?

nmorrow — Mon, 04 Dec 2017 19:55:43 GMT

WebEx has a redundant architecture. BACKUP is used when primary services are down for regular maintenance or outage so that service remains uninterrupted.

topic gsbStatus = BACKUP: what does it mean? in Cloud Collaboration

gsbStatus = BACKUP: what does it mean?

Re: gsbStatus = BACKUP: what does it mean?