topic Re: How to Set XML API Service Role in Cloud Collaboration

How to Set XML API Service Role

drewfleming — Mon, 08 Aug 2016 16:56:25 GMT

From https://developer.cisco.com/media/webex-xml-api/28UserAuthenticationandPermissions.html

Roles and Permissions

There are three WebEx service roles. After your service request is authenticated to the WebEx server,
your WebEx user name is mapped to one of the following three roles:

Site Admin: A site administrator is usually an IT department employee who will administer the
sites, set up the site, create user accounts, and assign user privileges.
Site Admin—View Only: A site administrator with view-only privileges can generate reports and
view information of the site, but cannot create, delete, or modify user accounts.
Hosts: Hosts can schedule and start meetings. Hosts are usually the presenters as well.

I my user is set to Organization Administrator on WebEx Messenger, but when I runt he web method LstSummaryUser, the only result that returns in the user itself as if the user has the Host Service Role. How can I set this user as a Site Admin?

Thanks,

Drew

Re: How to Set XML API Service Role

ryanhunt — Mon, 08 Aug 2016 18:29:01 GMT

You can do it directly through the Site Administration UI, but you will need another user account with the role of Site Admin to accomplish that.

Only an existing Site Administrator can elevate your role from Host to Site Administrator.

Re: How to Set XML API Service Role

drewfleming — Mon, 08 Aug 2016 19:04:11 GMT

Thank you for you reply, but I simply do not see Account Type or service role within my Web Messenger Administration Tool. My user options only displays "Role" (Options are limited to User, User Administrator, and Organization Administrator) which seems to not be the same as Service Role.

Re: How to Set XML API Service Role

ryanhunt — Mon, 08 Aug 2016 20:13:40 GMT

I am not familiar with the Web Messenger Administration Tool.. the Site Administration tool can be found at https://yoursitename.webex.com/admin/ and you'll find a screen much like this:

Re: How to Set XML API Service Role

drewfleming — Mon, 08 Aug 2016 20:15:17 GMT

Thank you Ryan. This worked! Much appreciated.