topic Re: Attendee Report Issue in Cloud Collaboration

Attendee Report Issue

hshah — Mon, 23 Jan 2017 05:45:07 GMT

Hello,

We have created account for testing using http://apidemoeu.webex.com/ and integrate API for Create Meeting, Join Meeting etc..

But we are not able to get Attendee Details so how can we get the attendee Detail and how much time it will take to get Attendee Detail after meeting completion.

Re: Attendee Report Issue

ryanhunt — Mon, 23 Jan 2017 18:00:48 GMT

it takes 48-72h before historical data is available.

Re: Attendee Report Issue

hshah — Tue, 24 Jan 2017 05:37:47 GMT

After 48-72h, we are not able to get attendee report.

Which type of Center will be useful to get information in short time?

Re: Attendee Report Issue

ryanhunt — Tue, 24 Jan 2017 18:39:18 GMT

No meeting type will provide realtime historical data; they all require 48-72h before reports can be obtained.

Whats the request your running, and what are you expecting to see?

Re: Attendee Report Issue

hshah — Wed, 25 Jan 2017 05:15:17 GMT

We have created meeting using "java:com.webex.service.binding.meeting.CreateMeeting" API in our ASP.Net(MVC) Application. Now when we open up My Reports section under My WebEx as shown in above image, we didn't find any details regarding attendee event after 48-72 hours of meeting completion.

So our concern is that how we can view attendee details for each meeting we created and which API is useful to get attendee details?

Re: Attendee Report Issue

ryanhunt — Fri, 27 Jan 2017 18:15:48 GMT

Was the meeting started, joined by attendees then ended?

Re: Attendee Report Issue

hshah — Sat, 28 Jan 2017 05:05:23 GMT

Yes Meeting already started and joined by attendees.

Following are the credentials of Test Account:-

User Name:- hshah

Password:- *****

This shows created meetings but We are not able to view details attendees even after 48-72 hours.