topic Re: Need help on how to login agent in Cisco Phone (SCCP) using JTAPI API in Call Control

Need help on how to login agent in Cisco Phone (SCCP) using JTAPI API

ajith.karkera — Tue, 27 Dec 2016 14:09:42 GMT

Hi Team,

I am working on JTAPI API for call controlling application. I am unable to find how to login agent to cisco phone where phone is monitoring by JTAPI application. I am looking for JTAPI API call to login agent from custom application developing by me.

Please help to provide API calls.

Thanks in advance.

Thanks

Venkatesh

Re: Need help on how to login agent in Cisco Phone (SCCP) using JTAPI API

jacoadam — Tue, 03 Jan 2017 14:18:40 GMT

Hello Venkatesh,

Thanks for posting a question! I am going to connect you with someone who can help you out with these issues.

Thanks!

Jacob

Re: Need help on how to login agent in Cisco Phone (SCCP) using JTAPI API

smupadhy — Thu, 12 Jan 2017 21:28:08 GMT

Hi Venkatesh,

The response in this thread may be helpful to you - JTAPI for extension mobility

I will move your post to the JTAPI space. The subject matter experts there will be able to help you better.

Thanks,

Smita