topic Call Start Time in Call Control https://community.cisco.com/t5/call-control/call-start-time/m-p/3491328#M1000 <HTML><HEAD></HEAD><BODY><P>Is it possible to get a start time of a call using jtapi?</P><P></P><P>(I understand that adding an observer, capturing call connected event, and then recording the time is one way, but is there a stored property somewhere where this is tracked?)</P></BODY></HTML> Fri, 29 May 2015 16:39:12 GMT razaali20 2015-05-29T16:39:12Z Call Start Time https://community.cisco.com/t5/call-control/call-start-time/m-p/3491328#M1000 <HTML><HEAD></HEAD><BODY><P>Is it possible to get a start time of a call using jtapi?</P><P></P><P>(I understand that adding an observer, capturing call connected event, and then recording the time is one way, but is there a stored property somewhere where this is tracked?)</P></BODY></HTML> Fri, 29 May 2015 16:39:12 GMT https://community.cisco.com/t5/call-control/call-start-time/m-p/3491328#M1000 razaali20 2015-05-29T16:39:12Z Re: Call Start Time https://community.cisco.com/t5/call-control/call-start-time/m-p/3491329#M1001 <HTML><HEAD></HEAD><BODY><P>You can probably look into the CDR interfaces if real time info is not needed. Search for <SPAN style="color: #000000; font-family: verdana, tahoma, arial, sans-serif; font-size: 12px; background-color: #ebebeb;">Cisco SOAP - CDRonDemand Service</SPAN> on Devnet for API to interface with CDR.</P></BODY></HTML> Fri, 29 May 2015 17:08:56 GMT https://community.cisco.com/t5/call-control/call-start-time/m-p/3491329#M1001 mpotluri 2015-05-29T17:08:56Z Re: Call Start Time https://community.cisco.com/t5/call-control/call-start-time/m-p/3491330#M1002 <HTML><HEAD></HEAD><BODY><P>I don't think jtapi has any such stored item.&nbsp; Like you said, I think the only way is observing, which you are probably doing anyway if you are using jtapi.&nbsp; First events are typically <SPAN style="font-size: 10pt; line-height: 1.5em;">CallActiveEvent and/or ConnCreatedEvent.</SPAN></P></BODY></HTML> Fri, 29 May 2015 18:26:53 GMT https://community.cisco.com/t5/call-control/call-start-time/m-p/3491330#M1002 derrickgunter 2015-05-29T18:26:53Z