topic Re: can't connect to SIP server: ConnectionWrapper.check: can't establish connection in Call Control

can't connect to SIP server: ConnectionWrapper.check: can't establish connection

manjunathc24 — Mon, 20 Jun 2016 10:29:15 GMT

Hello,

New this devnet .I have come across issue with CVP server were i got the below error from log. Enclosed complete log for your ref.

"can't connect to SIP server: ConnectionWrapper.check: can't establish connection"

During this issue my vru pim is said to be in hung state. Hence services are restarted to bring it back to normalcy. Since it looks like IO socket issue, is their fix for this issue on CVP 10.0.1 version ?? Any ref in resolving this issue is appreciated.

2865277: 115.112.31.143: Jun 06 2016 00:19:13.929 -0700: %CVP_10_0_SIP-3-EXCEPTION_INFO: %[build_date=Oct 17, 2013 8:45 AM][build_type=rel][exception=java.io.IOException: DsSipClientTransactionImpl.DsSipClientTransactionImpl: can't connect to SIP server: ConnectionWrapper.check: can't establish connection

at com.dynamicsoft.DsLibs.DsSipLlApi.DsSipClientTransactionImpl.start(DsSipClientTransactionImpl.java:493)

at com.dynamicsoft.DsLibs.DsSipDialog.DsSipInvitation.start(DsSipInvitation.java:737)

at com.cisco.cvp.sip.SIPCallController.call(SIPCallController.java:970)

at com.cisco.cvp.sip.SIPCallController.call(SIPCallController.java:904)

at com.cisco.cvp.sip.B2BUACommand.inDialogTransfer(B2BUACommand.java:250)

at com.cisco.cvp.sip.SIPCallController.connect(SIPCallController.java:1487)

at com.cisco.cvp.sip.SIPCallController.handleLabel(SIPCallController.java:1151)

at com.cisco.cvp.sip.SipSubsystem$MessagingWorker.run(SipSubsystem.java:1401)

at com.cisco.ccbu.infra.threads.InstrumentedRunnable.run(InstrumentedRunnable.java:92)

at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)

at java.lang.Thread.run(Thread.java:662)

at com.cisco.ccbu.infra.threads.ThreadPoolThread.run(ThreadPoolThread.java:164)

][product_name=CVP][subsystem_exception_info=][tid=pool-1-thread-447-SIP-1101573][version_number=CVP_10_0_1_0_0_0_490]: Information associated with the following logged exception [id:9007]

Cheers

Manjunath

Re: can't connect to SIP server: ConnectionWrapper.check: can't establish connection

hanan.amir1 — Wed, 03 Aug 2016 10:25:52 GMT

Hi,

I have the same issue.. did you find any resolution for that?

Thank in advance,

Hanan

Re: can't connect to SIP server: ConnectionWrapper.check: can't establish connection

admin11111 — Wed, 28 Feb 2018 11:52:02 GMT

Hi, all

I have the same issue.

Did you fixed it?

Thanks

Re: can't connect to SIP server: ConnectionWrapper.check: can't establish connection

Keith Abbott — Fri, 17 Aug 2018 20:06:05 GMT

I have the same issue - has anyone found a solution to this yet?

Re: can't connect to SIP server: ConnectionWrapper.check: can't establish connection

manjunathc24 — Fri, 17 Aug 2018 21:58:21 GMT

Apologies ! loggin after long time.

I guess we had applied patch to fix this issue .you can consider to upgrade it to 10.5.2 or 10.5.3.

Regards

Manjunath

Re: can't connect to SIP server: ConnectionWrapper.check: can't establish connection

Keith Abbott — Mon, 20 Aug 2018 14:37:16 GMT

Hi Manjunath,

Thanks for the reply.

Unfortunately we're already at 11.5 so I guess we'll have to keep looking!

Re: can't connect to SIP server: ConnectionWrapper.check: can't establish connection

Muhammed Ashiq — Thu, 31 Jan 2019 07:08:26 GMT

Does anyone solved this issue.?

Please update

Re: can't connect to SIP server: ConnectionWrapper.check: can't establ

dolfo.martins — Wed, 22 Jun 2022 01:09:41 GMT

I fix after start the VVB servers. Both servers was shutdown after a issue with the VM.