topic Re: Join Failing in Call Control

Join Failing

bhoover02 — Wed, 04 Jun 2014 18:49:11 GMT

In my application I place a call from a CTI port to an extension. When that extension answers I try to conference that call into another existing call using the lineDevSpecific callJoin functionality. I keep getting a LINEERR_INVALCALLHANDLE response when I call lineDevSpecific() even though I'm confidant I'm using the correct call handle. My code looks like this:

CCiscoLineDevSpecificJoin callJoin;

callJoin.m_CallIDsToJoinCount = 1;

callJoin.m_CallIDsToJoin[0].CallID = tapiCall->GetCallID();

ret = lineDevSpecific(lineHandle, 0, callHandle, callJoin.lpParams(), callJoin.dwSize());

Where the lineHandle is the handle of the CTI port and the callHandle is the call handle of the CTI port's call. The call ID to join is the call ID of the call I'm trying to conference with. Am I missing something here?

Thanks,

Ben

Re: Join Failing

Geevarghese Cheria — Thu, 12 Jun 2014 15:24:02 GMT

Hi Ben,

I would request you to try using lineSetupConference() function

Please refer How Does Cisco TAPI Support Conferencing?

Thanks and Regards

Geevarghese

Re: Join Failing

bhoover02 — Thu, 12 Jun 2014 17:18:53 GMT

In my scenario I want the third party to be conferenced in to the exisiting initial call without affecting the existing call. Can I do this with lineSetupConference()?

Thanks,

Ben