topic SIP Device Can not be controlled ？ in Call Control https://community.cisco.com/t5/call-control/sip-device-can-not-be-controlled/m-p/3523219#M1369 <HTML><HEAD></HEAD><BODY><P style="margin-bottom: .0001pt;"><SPAN lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;">Hi,</SPAN></P><P></P><P><SPAN lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;">I have SIP Device, but I can't see the Address in the JTAPI Test Tool,</SPAN></P><P><SPAN lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;">I don't know whether beacuse of "Device is not trusted" this causes</SPAN><SPAN style="font-size: 10pt;">？</SPAN></P><P></P><P><SPAN lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;">The CUCM configuration:</SPAN></P><P><SPAN lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;">3rd SIP Phones</SPAN></P><P><SPAN lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;"><IMG __jive_id="82202" alt="1.png" class="image-1 jive-image" height="184" src="https://community.cisco.com/legacyfs/online/fusion/82202_1.png" style="height: 184px; width: 346.1818181818182px;" width="346" /><BR /></SPAN></P><P><SPAN lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;">Directory Number</SPAN></P><P><SPAN lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;"><IMG __jive_id="82203" alt="4.png" class="jive-image image-2" height="159" src="https://community.cisco.com/legacyfs/online/fusion/82203_4.png" style="height: 158.5704845814978px; width: 421px;" width="421" /><BR /></SPAN></P><P><SPAN lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;">End User</SPAN></P><P><SPAN lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;"><IMG __jive_id="82204" alt="2.png" class="jive-image image-3" height="62" src="https://community.cisco.com/legacyfs/online/fusion/82204_2.png" style="height: 62.21867321867322px; width: 367px;" width="367" /><BR /></SPAN></P><P><SPAN lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;">JTAPI Test Tool</SPAN></P><P><IMG alt="3.png" class="jive-image image-4" src="https://community.cisco.com/legacyfs/online/fusion/82206_3.png" style="height: auto;" /></P><P></P><P>Thanks in advance</P></BODY></HTML> Sat, 07 Jun 2014 09:26:00 GMT lggang001 2014-06-07T09:26:00Z SIP Device Can not be controlled ？ https://community.cisco.com/t5/call-control/sip-device-can-not-be-controlled/m-p/3523219#M1369 <HTML><HEAD></HEAD><BODY><P style="margin-bottom: .0001pt;"><SPAN lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;">Hi,</SPAN></P><P></P><P><SPAN lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;">I have SIP Device, but I can't see the Address in the JTAPI Test Tool,</SPAN></P><P><SPAN lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;">I don't know whether beacuse of "Device is not trusted" this causes</SPAN><SPAN style="font-size: 10pt;">？</SPAN></P><P></P><P><SPAN lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;">The CUCM configuration:</SPAN></P><P><SPAN lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;">3rd SIP Phones</SPAN></P><P><SPAN lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;"><IMG __jive_id="82202" alt="1.png" class="image-1 jive-image" height="184" src="https://community.cisco.com/legacyfs/online/fusion/82202_1.png" style="height: 184px; width: 346.1818181818182px;" width="346" /><BR /></SPAN></P><P><SPAN lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;">Directory Number</SPAN></P><P><SPAN lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;"><IMG __jive_id="82203" alt="4.png" class="jive-image image-2" height="159" src="https://community.cisco.com/legacyfs/online/fusion/82203_4.png" style="height: 158.5704845814978px; width: 421px;" width="421" /><BR /></SPAN></P><P><SPAN lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;">End User</SPAN></P><P><SPAN lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;"><IMG __jive_id="82204" alt="2.png" class="jive-image image-3" height="62" src="https://community.cisco.com/legacyfs/online/fusion/82204_2.png" style="height: 62.21867321867322px; width: 367px;" width="367" /><BR /></SPAN></P><P><SPAN lang="EN-US" style="font-size: 10pt; font-family: Arial, sans-serif;">JTAPI Test Tool</SPAN></P><P><IMG alt="3.png" class="jive-image image-4" src="https://community.cisco.com/legacyfs/online/fusion/82206_3.png" style="height: auto;" /></P><P></P><P>Thanks in advance</P></BODY></HTML> Sat, 07 Jun 2014 09:26:00 GMT https://community.cisco.com/t5/call-control/sip-device-can-not-be-controlled/m-p/3523219#M1369 lggang001 2014-06-07T09:26:00Z Re: SIP Device Can not be controlled ？ https://community.cisco.com/t5/call-control/sip-device-can-not-be-controlled/m-p/3523220#M1370 <HTML><HEAD></HEAD><BODY><P>Third party phones are not supported by Cisco JTAPI. </P><P></P><P>Full list of supported devices can be found at:</P><P><A href="https://developer.cisco.com/site/collaboration/call-control/tapi/wiki/cti-supported-devices/" title="https://developer.cisco.com/site/collaboration/call-control/tapi/wiki/cti-supported-devices/">https://developer.cisco.com/site/collaboration/call-control/tapi/wiki/cti-supported-devices/</A></P></BODY></HTML> Sun, 08 Jun 2014 21:26:00 GMT https://community.cisco.com/t5/call-control/sip-device-can-not-be-controlled/m-p/3523220#M1370 mpotluri 2014-06-08T21:26:00Z