Retrieve Terminal Description from CTI event

mencarnacion — Thu, 16 Jul 2015 19:24:17 GMT

Hi Everyone,

Is there a way to actually retrieve the terminal description from a Terminal event?

I can get the called / calling address display name by getCalledPartyInfo().
But what I'm interested in is the actual information of the Terminal.

MAC Address: 000EXXXF0XXX

Description: Lab MyTerminal

Is there a way to get that value?

Thank you.

Re: Retrieve Terminal Description from CTI event

mpotluri — Fri, 17 Jul 2015 17:05:36 GMT

No Cisco JTAPI doesn't have or expose this information. You probably need to use AXL interface.

Re: Retrieve Terminal Description from CTI event

mencarnacion — Fri, 17 Jul 2015 17:45:09 GMT

Hi Mohan,

Could you show me some sample code as to how to do that?

I'm using CUCM 9.1

Thank you.

Re: Retrieve Terminal Description from CTI event

mencarnacion — Sun, 19 Jul 2015 16:42:03 GMT

Hi Mohan,

I've managed to execute SOAP request to AXL.

private static void directQuery() throws IOException {

	System.setProperty("javax.net.ssl.trustStore", "C:/glassfish3/glassfish/domains/domain1/config/cacerts.jks");
	System.setProperty("javax.net.ssl.trustStorePassword", "changeit");

	InetAddress addr = InetAddress.getByName("192.168.9.12");
	String host = addr.getHostName();
	System.out.println("TEST += " + host);

	URL url = new URL("https://" + host + ":8443/axl/");
	URLConnection conn = url.openConnection();
	conn.setDoOutput(true);
	String authorization = "user:pass";
	String encoding = Base64.encode(authorization.getBytes("UTF-8"));
	conn.setRequestProperty("Authorization", "Basic " + encoding);
	String version = "10.0";
	conn.setRequestProperty("SOAPAction", "\"CUCM:DB ver=" + version + " getPhone\"");
	conn.setRequestProperty("Content-Type", "text/xml");
	conn.setRequestProperty("Connection", "Keep-Alive");

	// Create an OutputStreamWriter for the URLConnection object and make the request
	OutputStreamWriter writer = new OutputStreamWriter(conn.getOutputStream());
	System.out.println("1 - THIS CURRENT TIME " + System.currentTimeMillis());
	String AXLRequest = "<soapenv:Envelope xmlns:soapenv=\"http://schemas.xmlsoap.org/soap/envelope/\" xmlns:ns=\"http://www.cisco.com/AXL/API/" + version + "\">";
	AXLRequest += "<soapenv:Body><ns:getPhone><name>SEP000C30527EAF</name></ns:getPhone></SOAP-ENV:Envelope>";
	writer.write(AXLRequest);
	// writer.write(AXLRequest);
	writer.flush();
	// Read the response
	BufferedReader reader = new BufferedReader(new InputStreamReader(conn.getInputStream()));
	// Output the response to the console;
	String line;
	String response ="";
	while ((line = reader.readLine()) != null) {
		System.out.println(line);
		response += line;
	}
	System.out.println("2 - THIS CURRENT TIME " + System.currentTimeMillis());


	writer.close();
	reader.close();
	parseSOAPDeviceResponse(response);
}

Thanks

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Retrieve Terminal Description from CTI event

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Re: Retrieve Terminal Description from CTI event