topic Re: Changing IP Phones CSS with 3rd Party Application in Call Control

Changing IP Phones CSS with 3rd Party Application

mazloumi.arash — Sun, 17 Aug 2014 16:34:12 GMT

Hello

Our company plans to deploy UC suite for one hotel, one of the hotel requirements is that, their automation software can automatically change the CSS of room ip phones at the check in based on guest request (for example CSS for international call, nationall, ...).

I'd like to know that if its possible or not, if possible please introduce me some beginning points that i can share it with my development team, for example which API to use, JTAPI, TAPI, XML, ..., or which function to use and so on, (truely i'm not good at programming)

Best Regards

Arash Mazloumi

Re: Changing IP Phones CSS with 3rd Party Application

mpotluri — Mon, 18 Aug 2014 18:38:23 GMT

Use AXL interface to this. JTAPI/TAPI doesn't have interface to change the CSS.

Re: Changing IP Phones CSS with 3rd Party Application

mazloumi.arash — Mon, 18 Aug 2014 19:01:11 GMT

Dear mohan

Thanks for your answer, is it possible that you give me more info about this solution, like introduce me the api or function, also parameters that i should pass between the interfaces, or refer the cisco documents that meet my requirements.

Kind regards

Arash Mazloumi

Re: Changing IP Phones CSS with 3rd Party Application

mpotluri — Mon, 18 Aug 2014 19:51:27 GMT

You can start at https://developer.cisco.com/site/collaboration/management/axl/overview/