topic Missing JTAPI events on extensions in Call Control https://community.cisco.com/t5/call-control/missing-jtapi-events-on-extensions/m-p/3530311#M1495 <HTML><HEAD></HEAD><BODY><P>Calls are being routed to JTAPI extensions but no JTAPI events are received are received for offered, ringing, etc, in spite of observers being registered for this address.&nbsp; See extension 4912 in the attached jtapi log.</P><P>Any ideas?</P><P>Thanks.</P></BODY></HTML> Tue, 05 Dec 2017 20:21:57 GMT derrickgunter 2017-12-05T20:21:57Z Missing JTAPI events on extensions https://community.cisco.com/t5/call-control/missing-jtapi-events-on-extensions/m-p/3530311#M1495 <HTML><HEAD></HEAD><BODY><P>Calls are being routed to JTAPI extensions but no JTAPI events are received are received for offered, ringing, etc, in spite of observers being registered for this address.&nbsp; See extension 4912 in the attached jtapi log.</P><P>Any ideas?</P><P>Thanks.</P></BODY></HTML> Tue, 05 Dec 2017 20:21:57 GMT https://community.cisco.com/t5/call-control/missing-jtapi-events-on-extensions/m-p/3530311#M1495 derrickgunter 2017-12-05T20:21:57Z Re: Missing JTAPI events on extensions https://community.cisco.com/t5/call-control/missing-jtapi-events-on-extensions/m-p/3530312#M1496 <HTML><HEAD></HEAD><BODY><P>Based on <A href="https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/jtapi_dev/11_5_1/CUCM_BK_C04D9E75_00_jtapi-developers-guide_1151/CUCM_BK_C04D9E75_00_jtapi-developers-guide_1151_appendix_01101.html" title="https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/jtapi_dev/11_5_1/CUCM_BK_C04D9E75_00_jtapi-developers-guide_1151/CUCM_BK_C04D9E75_00_jtapi-developers-guide_1151_appendix_01101.html">Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager, Release 11.5(1) - CTI Supported Devices …</A></P><P></P><P>it seems that Cisco 8851 is not supported.&nbsp; Is this correct?&nbsp; Thanks.</P></BODY></HTML> Tue, 05 Dec 2017 21:14:04 GMT https://community.cisco.com/t5/call-control/missing-jtapi-events-on-extensions/m-p/3530312#M1496 derrickgunter 2017-12-05T21:14:04Z Re: Missing JTAPI events on extensions https://community.cisco.com/t5/call-control/missing-jtapi-events-on-extensions/m-p/3530313#M1497 <HTML><HEAD></HEAD><BODY><P>Any ideas if 8851 phones are supported by JTAPI?</P></BODY></HTML> Wed, 06 Dec 2017 23:34:41 GMT https://community.cisco.com/t5/call-control/missing-jtapi-events-on-extensions/m-p/3530313#M1497 derrickgunter 2017-12-06T23:34:41Z Re: Missing JTAPI events on extensions https://community.cisco.com/t5/call-control/missing-jtapi-events-on-extensions/m-p/3530314#M1498 <HTML><HEAD></HEAD><BODY><P>Callobserver is added to 4912 in partition AL-BHM-01000200-Device-PT but the call seems to have gone to 4912 in PT-INTERNAL partition. </P><P>Can you check if the css is setup correctly?</P></BODY></HTML> Thu, 04 Jan 2018 21:44:24 GMT https://community.cisco.com/t5/call-control/missing-jtapi-events-on-extensions/m-p/3530314#M1498 pmnkumar 2018-01-04T21:44:24Z