topic Re: Capturing Call Answer event in Call Control

Capturing Call Answer event

ashish.nijai — Tue, 14 Oct 2014 18:43:34 GMT

Hi,

I am having difficulties in getting call answered event.

Call Answered means when called party answers phone

I am monitoring a CUCM extension.

Initially I used CiscoRTPOutputStartedEv event to signal answered event.
It worked well with extensions which are in local CUCM.

When i called to local extensions, CiscoRTPOutputStartedEv got caught when call answered by called party.

When I called to PSTN using CUCM extension, CiscoRTPOutputStartedEv event got captured when call was in ringing state.

When called party answerd call, CiscoRTPOutputStartedEv not captured by JTAPI.

I used events like CallCtlTermConnTalkingEv,CallCtlConnEstablishedEv but unable to get any solution.

Am I using right approach to capture Call Answered event?

Is there another way to capture call answered event?

Please guide me about same

Re: Capturing Call Answer event

upchaurasia — Thu, 16 Oct 2014 05:38:11 GMT

Hi Ashish,

Use CallCtlConnEstablishedEv event and check if both terminal connection are in "TALKIN" states. App will receive 2 CallCtlConnEstablishedEv event.

Regards,

Umesh

Re: Capturing Call Answer event

mohamedsary15 — Thu, 12 Apr 2018 13:09:02 GMT

Hello Umesh,

Can you please elaborate how to apply this as i am new with Jtapi and i am facing the same issue with (PSTN) phones i apply this condition to check if the state is answered or not but it works only with Ip phones

if (( mycall.getConnections()[1].getState() == Connection.CONNECTED)

&&(mycall.getConnections()[0].getState() == Connection.CONNECTED)

can you tell me how to apply your solution.

Regards,

Mohamed