topic 3rd party sip registration - 4331 Router - IOS 16.4.1 in Call Control

3rd party sip registration - 4331 Router - IOS 16.4.1

mikecooley — Thu, 23 Mar 2017 15:27:54 GMT

I'm attempting to register a third party SIP device to the 4331 Router running in CME mode. This process has worked for years on a 2901 router, and originally worked on the 4331 router running IOS 3.16.04. Once I upgraded to 16.4.1, the registration request is successfully challenged with a 401 Unauthorized, but returns a 404 Not Found after the registration attempt with the proper credentials.

Is there a new setting in the firmware that is preventing the registration process? Below, I have included a generic version of the config file in the manner that I'm attempting to use. I also attached a "debug ccsip all" for an example registration attempt where it shows a "No matching pool for this REGISTER contact - 1111@192.168.11.34".

Also, if I run a "show voice register all", it shows the registrations attempts under the "VOICE REGISTER GLOBAL" statistics, but shows 0 attempts under the "VOICE REGISTER POOL" statistics.

Any help, suggestions or pointers would be appreciated.

voice service voip

no ip address trusted authenticate

fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none

sip

registrar server

voice register global

mode cme

max-dn 8

max-pool 8

authenticate register

authenticate realm all

auto-register

voice register dn 1

number 1111

name Registration-1

voice register pool 1

id mac 0000.0000.0000

number 1 dn 1

dtmf-relay rtp-nte

username 1111 password test

voice-port 0/1/0

timeouts ringing infinity

timing hookflash-out 500

caller-id enable

voice-port 0/1/1

timeouts ringing infinity

timing hookflash-out 500

caller-id enable

voice-port 0/1/2

timeouts ringing infinity

timing hookflash-out 500

caller-id enable

voice-port 0/1/3

timeouts ringing infinity

timing hookflash-out 500

caller-id enable

telephony-service

timeouts ringing 60000

max-conferences 8 gain -6

transfer-system full-consult

dial-peer voice 1 pots

destination-pattern .

port 0/1/0

sip-ua

timers expires 1800000

Re: 3rd party sip registration - 4331 Router - IOS 16.4.1

Raghavendra G V — Fri, 24 Mar 2017 04:18:27 GMT

Hi Michael,

Please contact cisco TAC for sip registration issue, they should be able to help you.

Thanks,

Raghavendra

Re: 3rd party sip registration - 4331 Router - IOS 16.4.1

mikecooley — Mon, 27 Mar 2017 13:12:31 GMT

Thank you for the response. However, I had already opened a TAC request, and was told that third party SIP registrations were not officially supported on CME, thus TAC could not offer support.

Re: 3rd party sip registration - 4331 Router - IOS 16.4.1

Raghavendra G V — Wed, 29 Mar 2017 04:29:29 GMT

Hi Michael,

I am sorry, this forum for TCL IVR script issues.

Thanks,

Raghavendra

Re: 3rd party sip registration - 4331 Router - IOS 16.4.1

Bryce Palmer — Mon, 27 Nov 2017 21:10:36 GMT

Just in case someone stumbles across this dead thread in the future (like I did). The way to make this work is to change

voice register pool 1

id mac 0000.0000.0000

number 1 dn 1

dtmf-relay rtp-nte

username 1111 password test

voice register pool 1

id device-id-name 1111

number 1 dn 1

dtmf-relay rtp-nte

username 1111 password test

Re: 3rd party sip registration - 4331 Router - IOS 16.4.1

izatsare — Sun, 23 Sep 2018 10:51:33 GMT

Hi Bryce,

Thank you! After Friday-->Sunday evening boiling my brain I've found your post.

changing " id mac 0001.0001.0001" to "id device-id-name 2000" have saved me from going insane.
THANK YOU!!!

Re: 3rd party sip registration - 4331 Router - IOS 16.4.1

Nikolay Pestov — Thu, 11 Oct 2018 10:05:21 GMT

Thanks a lot!!!