topic Re: JTAPI support for Server 2012 in Call Control

JTAPI support for Server 2012

banderson614 — Wed, 07 Jan 2015 14:29:22 GMT

Looking at the 10.5 developers guide it appears that JTAPI still does not support server 2012 (Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager Release 10.5(2) - Cisco Unified JTAPI Inst…)

When will support for 2012 be added?

Re: JTAPI support for Server 2012

jocreed — Wed, 14 Jan 2015 19:54:08 GMT

Brad,

I confirmed with the JTAPI team that windows Server 2012 R2 (64bit) is supported by JTAPI.

Please let us know if you have any further questions.

Thank You

Re: JTAPI support for Server 2012

mohammedhakkou — Tue, 05 May 2015 08:09:35 GMT

Hello,

Can you tell me if Cisco JTAPI version 9.1 (2.12040) is supported by Windows Server 2012 ?

Thank you

Re: JTAPI support for Server 2012

jocreed — Wed, 06 May 2015 18:05:06 GMT

No this version of JTAPI is not supported by Windows Server 2012.

Re: JTAPI support for Server 2012

mohammedhakkou — Thu, 07 May 2015 08:46:10 GMT

We have the Cisco Call Manager 9.1 (Cloud) & Cisco JTAPI version 9.1 (2.12040) installed in our server.

We are in ordre to migrate our servers 2003 to 2012, and we need solution to the JTAPI compability on WS2012.

Can we take last version of JTAPI with Cisco Call Manager 9.1 ? I'm interested in any proposal

Thank you

Re: JTAPI support for Server 2012

jocreed — Tue, 19 May 2015 20:05:58 GMT

Mohammed,

I contacted the engineers on this issue to clarify the response. I should hear back shortly and then I will let you know.

Thank You,

Jock

Re: JTAPI support for Server 2012

jocreed — Tue, 19 May 2015 22:46:44 GMT

Mohammed,

Officially, JTAPI 9.1.2 is not supported on Windows Server 2012, however, JTAPI 9.1.2 should probably function as normal unless the installer blocks the install. That being said the fully supported method would be to also migrate to CUCM 10.0 and above and JTAPI 10.0 and above. JTAPI 9.1.2 will not work with CUCM 10.0 or vice versa.

That being said you referred to Cisco Call Manager 9.1 (cloud)... what do you mean by "cloud?"

Re: JTAPI support for Server 2012

jocreed — Tue, 19 May 2015 23:04:35 GMT

One correction to my last post, JTAPI 9.1.2 can be used with CUCM 10.0 but JTAPI 10.0 cannot be used with CUCM 9.1.2. the CUCM version must be the same or higher than the JTAPI version.

My apolgies for the confusion on that one.

Re: JTAPI support for Server 2012

mohammedhakkou — Wed, 20 May 2015 07:27:31 GMT

Thank you Jock, i mean by cloud that the Cisco is hosted by a service provider.

I will test to install JTAPI on Windows Server 2012, and see if it's ok

Thank you

Mohammed