topic Re: Test sendData() returns &quot;Internal error returned from call control&quot; in Call Control https://community.cisco.com/t5/call-control/test-senddata-returns-quot-internal-error-returned-from-call/m-p/3594906#M2367 <HTML><HEAD></HEAD><BODY><P>Setup needed:</P><P>1. Register 7975 to CUCM (Configure the device on CUCM admin and change the TFTP address on the phone to CUCM IP address)</P><P>2. After the device is registered to CUCM, go to CUCM admin and add this device to the control list of the user used with JTAPITest tool. </P><P>3. You should see this device in the list and should be able to use sendData() API.</P></BODY></HTML> Wed, 23 Sep 2015 00:42:13 GMT mpotluri 2015-09-23T00:42:13Z Test sendData() returns "Internal error returned from call control" https://community.cisco.com/t5/call-control/test-senddata-returns-quot-internal-error-returned-from-call/m-p/3594903#M2364 <HTML><HEAD></HEAD><BODY><P>Hi,</P><P></P><P>I'm currently using Cisco JTAPI test tool (version 9.0(1)) to try the Cisco API "sendData()", and when I pressed "Send Data" button, an exception is thrown indicates "<SPAN style="font-size: 10pt; line-height: 1.5em;"><STRONG>Exception in TerminalControlCenter.sendData: com.cisco.jtapi.PlatformExceptionImpl: Internal error returned from call co</STRONG></SPAN><SPAN style="font-size: 10pt; line-height: 1.5em;"><STRONG>ntrol</STRONG></SPAN><SPAN style="font-size: 10pt; line-height: 1.5em;">". Can any people help on this issue?</SPAN></P><P></P><P>Thanks very much!!</P><P></P><P>The CUCM server version is 9.1.1.10000-11, and the Jabber version I'm using is 11.0.1</P></BODY></HTML> Thu, 17 Sep 2015 02:47:50 GMT https://community.cisco.com/t5/call-control/test-senddata-returns-quot-internal-error-returned-from-call/m-p/3594903#M2364 linren0630 2015-09-17T02:47:50Z Re: Test sendData() returns "Internal error returned from call control" https://community.cisco.com/t5/call-control/test-senddata-returns-quot-internal-error-returned-from-call/m-p/3594904#M2365 <HTML><HEAD></HEAD><BODY><P>Are sending the XML object to Jabber? Jabber probably doesn't support this. </P><P>Can you try this with a IP phone?</P></BODY></HTML> Tue, 22 Sep 2015 21:20:51 GMT https://community.cisco.com/t5/call-control/test-senddata-returns-quot-internal-error-returned-from-call/m-p/3594904#M2365 mpotluri 2015-09-22T21:20:51Z Re: Test sendData() returns "Internal error returned from call control" https://community.cisco.com/t5/call-control/test-senddata-returns-quot-internal-error-returned-from-call/m-p/3594905#M2366 <HTML><HEAD></HEAD><BODY><P>Thank you very much for the reply!</P><P></P><P>Do you have any suggestions for the "IP phone" you mentioned? Is the soft phone installed in Android/IOS phone OK?</P><P>We do have Cisco IP phone 7975, but we don't know hot to login it on our test UCM...</P></BODY></HTML> Tue, 22 Sep 2015 23:35:19 GMT https://community.cisco.com/t5/call-control/test-senddata-returns-quot-internal-error-returned-from-call/m-p/3594905#M2366 linren0630 2015-09-22T23:35:19Z Re: Test sendData() returns "Internal error returned from call control" https://community.cisco.com/t5/call-control/test-senddata-returns-quot-internal-error-returned-from-call/m-p/3594906#M2367 <HTML><HEAD></HEAD><BODY><P>Setup needed:</P><P>1. Register 7975 to CUCM (Configure the device on CUCM admin and change the TFTP address on the phone to CUCM IP address)</P><P>2. After the device is registered to CUCM, go to CUCM admin and add this device to the control list of the user used with JTAPITest tool. </P><P>3. You should see this device in the list and should be able to use sendData() API.</P></BODY></HTML> Wed, 23 Sep 2015 00:42:13 GMT https://community.cisco.com/t5/call-control/test-senddata-returns-quot-internal-error-returned-from-call/m-p/3594906#M2367 mpotluri 2015-09-23T00:42:13Z Re: Test sendData() returns "Internal error returned from call control" https://community.cisco.com/t5/call-control/test-senddata-returns-quot-internal-error-returned-from-call/m-p/3594907#M2368 <HTML><HEAD></HEAD><BODY><P>Thanks! I just consult our IT supports and get reply that, our Cisco IP phone's login is hard-coded to the default server and we're not able to let it login on the test UCM server...</P><P></P><P>So, do we have any other choice to test sendData()? I mean soft phone.</P></BODY></HTML> Wed, 23 Sep 2015 00:58:14 GMT https://community.cisco.com/t5/call-control/test-senddata-returns-quot-internal-error-returned-from-call/m-p/3594907#M2368 linren0630 2015-09-23T00:58:14Z