https://community.cisco.com/t5/call-control/how-to-control-third-party-sip-devices-via-tapi/m-p/3690248#M2574 <P>Dear Cisco dev community,&nbsp;</P> <P>&nbsp;</P> <P>I am working on a project whereby using the TAPI functionality, I am monitoring calls between several lines. All's currently well however, I am unable to monitor a line which was created on a third party SIP device.&nbsp;</P> <P>&nbsp;</P> <P>Is this by design?&nbsp;</P> <P>&nbsp;</P> <P>I also note that the check box "Allow Control of Device from CTI" is not available for a third party SIP device.</P> <P>&nbsp;</P> <P>thank you,&nbsp;</P> <P>Randeep</P> Fri, 17 Aug 2018 07:34:19 GMT pwrp4j1 2018-08-17T07:34:19Z https://community.cisco.com/t5/call-control/how-to-control-third-party-sip-devices-via-tapi/m-p/3690248#M2574 <P>Dear Cisco dev community,&nbsp;</P> <P>&nbsp;</P> <P>I am working on a project whereby using the TAPI functionality, I am monitoring calls between several lines. All's currently well however, I am unable to monitor a line which was created on a third party SIP device.&nbsp;</P> <P>&nbsp;</P> <P>Is this by design?&nbsp;</P> <P>&nbsp;</P> <P>I also note that the check box "Allow Control of Device from CTI" is not available for a third party SIP device.</P> <P>&nbsp;</P> <P>thank you,&nbsp;</P> <P>Randeep</P> Fri, 17 Aug 2018 07:34:19 GMT https://community.cisco.com/t5/call-control/how-to-control-third-party-sip-devices-via-tapi/m-p/3690248#M2574 pwrp4j1 2018-08-17T07:34:19Z https://community.cisco.com/t5/call-control/how-to-control-third-party-sip-devices-via-tapi/m-p/3690421#M2575 CTI (TAPI and JTAPI) are not supported for 3rd party devices - due to policy, support and technical complexity reasons. Fri, 17 Aug 2018 14:08:44 GMT https://community.cisco.com/t5/call-control/how-to-control-third-party-sip-devices-via-tapi/m-p/3690421#M2575 dstaudt 2018-08-17T14:08:44Z