Getting Reason: Cancel followed by BYE with Reason Q.850;cause=47 in VRSP logs (NICE Active)

Adarsh Tiwary — Mon, 11 Feb 2019 16:47:36 GMT

Log Snippet:

BYE sip:1234567@172.3x.3x.1xx:5060;transport=TCP SIP/2.0

From: "Agent1"<sip:21554@10.xx.0.6;x-nearend;x-refci=38478959;x-nearendclusterid=StandAloneCluster;x-nearenddevice=SEPB8XXXX9D07D4;x-nearendaddr=21554;x-farendrefci=38478960;x-farendclusterid=StandAloneCluster;x-farenddevice=10.xx.205.65;x-farendaddr=83428820>;tag=24019820~a3db175f-d5de-4a2a-9120-53502b155d90-38479883

To: <sip:1234567@172.3x.3x.1xx>;tag=f3d3bb0-0-13c4-65014-131b2dc-5ef00c54-131b2dc

Call-ID: 683c1700-c5c1940f-1b15f5-600140a@10.20.0.6

CSeq: 102 BYE

Via: SIP/2.0/TCP 10.20.0.6:5060;branch=z9hG4bK201d3c333d5896

Date: Thu, 07 Feb 2019 20:24:47 GMT

User-Agent: Cisco-CUCM11.0

Max-Forwards: 70

P-Asserted-Identity: "Agent 1" <sip:21554@10.XX.0.6>

Reason: Q.850;cause=47

Content-Length: 0

SIP/2.0 481 Call Leg/Transaction Does Not Exist

From: "Agent1"<sip:21554@10.xx.0.6;x-farend;x-refci=38478959;x-nearendclusterid=StandAloneCluster;x-nearenddevice=SEPB8XXXX9D07D4;x-nearendaddr=21554;x-farendrefci=38478960;x-farendclusterid=StandAloneCluster;x-farenddevice=10.xx.205.65;x-farendaddr=83428820>;tag=24019821~a3db175f-d5de-4a2a-9120-53502b155d90-38479886

To: <sip:1234567@172.3x.3x.1xx>;tag=f3e3210-0-13c4-65014-131b2dc-7c247f9c-131b2dc

Call-ID: 683c1700-c5c1940f-1b15f6-600140a@10.XX.0.6

CSeq: 101 CANCEL

Via: SIP/2.0/TCP 10.xx.0.6:5060;branch=z9hG4bK201d3a355500f7

Supported: timer

Content-Length: 0

2019-02-07 14:24:47,902 | DEBUG | 21 | | | CiscoMediaTargetTable | CiscoMediaTargetTable.RemoveMediaTargets - key [MS Key => MS: [Telephony MS => Id: 0, Type: eTelephonySource, Dir: eTx, DN: 21554, DEV: SEPB8XXXX9D07D4, MID: 38478959]] does not exist in CiscoMediaTargetTable.

topic Getting Reason: Cancel followed by BYE with Reason Q.850;cause=47 in VRSP logs (NICE Active) in Call Control

Getting Reason: Cancel followed by BYE with Reason Q.850;cause=47 in VRSP logs (NICE Active)