topic Re: Force Disconnect Calls after 5 minutes in Call Control

Force Disconnect Calls after 5 minutes

Host_009 — Mon, 06 May 2019 15:39:30 GMT

Hello community,

We have a requirement to disconnect some outgoing calls (to the PSTN) after 5 minutes, but not to apply this config for some users (management).

We are currently disconnecting all calls (incoming and outgoing) after 5 minutes, but this cannot continue for much longer. We were told that to accomplish this, it is necessary to use a TCL script, but we haven't figure out how to build a proper one.

Do you have any examples or ideas?

Thanks for the help in advance!

Re: Force Disconnect Calls after 5 minutes

Raghavendra G V — Tue, 07 May 2019 05:25:01 GMT

You can try to disconnect the call after 5 minutes with timer command in TCL IVR Script, for certain calls based on either calling or called numbers.

Please refer some scripts in below link.

https://developer.cisco.com/site/voice-gateway/downloads/sample-scripts/

Refer TCL IVR Programming Guide

https://developer.cisco.com/site/voice-gateway/documents/api-documents/

Thanks,

Raghavendra

Re: Force Disconnect Calls after 5 minutes

Host_009 — Tue, 07 May 2019 15:04:16 GMT

Thank you Raghavendra.

It turns out it is posible to do it without a TCL script. This config should be applied to the Gateway in order to disconnect all calls after 5 minutes, except the ones made by intern 2463, which will be disconnected after 240 minutes.

Incoming calls can also be affected by appliying the same commands to the inbound dial-peer.

Hope this helps.

-----

application
package callfeature
param long-dur-disc-cause 16
param long-dur-duration 240
param long-dur-action disconnect
param long-dur-call-mon enable

dial-peer voice 1 voip
description Management
answer-address 2463
paramspace callfeature long-dur-duration 240
paramspace callfeature long-dur-action disconnect
paramspace callfeature long-dur-call-mon enable
paramspace callfeature long-dur-disc-cause 16
!
dial-peer voice 2 voip
description Everyone
answer-address 2...
paramspace callfeature long-dur-duration 5
paramspace callfeature long-dur-action disconnect
paramspace callfeature long-dur-call-mon enable
paramspace callfeature long-dur-disc-cause 16

-----

Re: Force Disconnect Calls after 5 minutes

upchaurasia — Wed, 29 May 2019 09:05:49 GMT

Cisco JTAPI can help you for this task and freedom to apply logic as per your requirements.

Thanks & Regards,

Umesh