topic Re: TCL Script load and reset. in Call Control

TCL Script load and reset.

KY_ — Fri, 10 May 2019 11:52:55 GMT

I have a problem wtih incomignn call when we are using tcl on dial-peer. We have one example did that is unsed but this DID associated different UCCX script

When I remove service ivr on dial-peer 100 voip tcl application still invole particular dial-peer.

Is there any command available disable or clear tcl services ivr on gateway so i are restarting gateway everytime this is not good stitation for the customer.

I want to make use my existing tcl ivr on sip trunk connection between itsp, now we are using it pri connection so we need to make some test before maving production.

Gateway ISRK4

Regards

Re: TCL Script load and reset.

Raghavendra G V — Mon, 13 May 2019 06:13:52 GMT

We have CLI command to stop session with id/name but if there are hung sessions we need to reload the router.

Router# call application session stop id ?
<1-FFFFFFFF> Session ID from 'show call app session' display

To reload the script use below command.
Router# call application voice load ?
WORD Name of the IVR call application to load

Thanks,
Ragahvendra

Re: TCL Script load and reset.

KY_ — Mon, 13 May 2019 06:34:36 GMT

Hi Raghavendra

How I know session id for this command ?

Router# call application session stop id ?
<1-FFFFFFFF> Session ID from 'show call app session' display

I can see this command on the gw. Is that correct ?

#sh call application sessions

Session ID 5F032

Regards

Re: TCL Script load and reset.

Raghavendra G V — Mon, 13 May 2019 07:07:36 GMT

yes, session id you can get from "sh call application sessions".

Thanks,

Raghavendra