topic Re: Web Dialer SSO in Call Control

Web Dialer SSO

MMstre — Tue, 13 Aug 2019 17:05:54 GMT

I am working to integrate web dialer into an environment using SOAP. We currently use SAML ADFS for internal applicatins. I am trying to figure out how to capture the taken that is needed, to pass to CUCM, for SSO to work with CUCM. CUCM is already a trusted service, so it should work when the taken is provided. My question is how to get the token to send to CUCM?

Any direction would be greatly appreciated

Re: Web Dialer SSO

dstaudt — Tue, 13 Aug 2019 18:06:19 GMT

See this tutorial for info on application CUCM SSO interactions: https://developer.cisco.com/site/sso/

Note, WebDialer also supports 'proxy user' authentication, where you can place calls on behalf of anonymous users (or users otherwise already authenticated by your app) using a designed CUCM application user credential set: https://developer.cisco.com/site/webdialer/webdialer/authentication/