Cisco Device Profiles for Hard phones, MRA and Jabber

Vivek3 — Tue, 22 Sep 2020 22:11:24 GMT

Hello,

We are trying to enable CTI controls for Cisco UCM using JTAPI.

We see that these are the following device profiles we see:

DEVICE_PROFILE_AUTOGENERATED_PROFILE - Autogenerated Profile
DEVICE_PROFILE_USER_PROFILE - User Profile
DEVICE_PROFILE_REAL_DEVICE - Real Device
DEVICE_PROFILE_MODEL - Model Profile
DEVICE_PROFILE_USER_TEMPLATE - User Template Profile
DEVICE_PROFILE_SYSTEM_TEMPLATE - System Template Profile

Could we know what each profiles mean?

Can we assume that profiles with DEVICE_PROFILE_REAL_DEVICE as the only devices that can be controlled using JTAPI CTI?

Re: Cisco Device Profiles for Hard phones, MRA and Jabber

upchaurasia — Wed, 23 Sep 2020 15:34:25 GMT

I think this matrix will help you https://developer.cisco.com/site/jtapi/documents/cti-tapi-jtapi-supported-device-matrix/

Regards,

Umesh

topic Re: Cisco Device Profiles for Hard phones, MRA and Jabber in Call Control

Cisco Device Profiles for Hard phones, MRA and Jabber

Re: Cisco Device Profiles for Hard phones, MRA and Jabber