https://community.cisco.com/t5/call-control/quot-set-callinfo-alerttime-quot-not-timing-out/m-p/4321135#M3061 <P>Maybe try to make callInfo consistent to see if it helps, I see callinfo and callInfo mixed in the script.</P> Fri, 09 Apr 2021 17:08:17 GMT yawming 2021-04-09T17:08:17Z https://community.cisco.com/t5/call-control/quot-set-callinfo-alerttime-quot-not-timing-out/m-p/4313196#M3047 <P>Hello,</P><P>My script, after all choices and decisions, transfers the call to an huntgroup with two members on it with a timeout of 30s<BR />I´d like to play a message after 25s of no answer and I´m using the "set callInfo(alertTime) 25" .<BR />I was expecting to receive an ev_setup_done with the status ls_002 after 25s. insted, I receive a "ev_setup_done" after al huntgroup members have been rung (60s) with a status "ls_020"</P><P>&nbsp;</P><P>Router version: Cisco IOS XE 16</P> Mon, 29 Mar 2021 19:42:10 GMT https://community.cisco.com/t5/call-control/quot-set-callinfo-alerttime-quot-not-timing-out/m-p/4313196#M3047 Robert H. 2021-03-29T19:42:10Z https://community.cisco.com/t5/call-control/quot-set-callinfo-alerttime-quot-not-timing-out/m-p/4321135#M3061 <P>Maybe try to make callInfo consistent to see if it helps, I see callinfo and callInfo mixed in the script.</P> Fri, 09 Apr 2021 17:08:17 GMT https://community.cisco.com/t5/call-control/quot-set-callinfo-alerttime-quot-not-timing-out/m-p/4321135#M3061 yawming 2021-04-09T17:08:17Z