topic Cisco IP Phone 7911 API for missed calls in Call Control https://community.cisco.com/t5/call-control/cisco-ip-phone-7911-api-for-missed-calls/m-p/3454792#M504 <HTML><HEAD></HEAD><BODY><P>Hello,</P><P></P><P>I wonder if there is an API which I can retrieve missed calls from my IP Phone?</P><P></P><P>Best Regards.</P></BODY></HTML> Fri, 09 Dec 2016 10:23:45 GMT kizildagcenk1 2016-12-09T10:23:45Z Cisco IP Phone 7911 API for missed calls https://community.cisco.com/t5/call-control/cisco-ip-phone-7911-api-for-missed-calls/m-p/3454792#M504 <HTML><HEAD></HEAD><BODY><P>Hello,</P><P></P><P>I wonder if there is an API which I can retrieve missed calls from my IP Phone?</P><P></P><P>Best Regards.</P></BODY></HTML> Fri, 09 Dec 2016 10:23:45 GMT https://community.cisco.com/t5/call-control/cisco-ip-phone-7911-api-for-missed-calls/m-p/3454792#M504 kizildagcenk1 2016-12-09T10:23:45Z Re: Cisco IP Phone 7911 API for missed calls https://community.cisco.com/t5/call-control/cisco-ip-phone-7911-api-for-missed-calls/m-p/3454793#M505 <HTML><HEAD></HEAD><BODY><P>No API for this is available.&nbsp; Applications that wish to have this info would need to monitor the device continuously via TAPI to receive calls events, and persiste their own call meta-data info.</P><P></P><P>The mechanism for historical reporting would be to have CUCM deliver Call Detail Records to the app - this would be a continuous feed of CSV files for all completed calls in the system.&nbsp; The application would need to process/query these files in order to determine historical calls for any particular device:</P><P><A href="https://developer.cisco.com/site/sxml/discover/overview/cdr/" title="https://developer.cisco.com/site/sxml/discover/overview/cdr/">Cisco DevNet: sxml - Overview - Overview</A></P></BODY></HTML> Tue, 02 May 2017 23:03:47 GMT https://community.cisco.com/t5/call-control/cisco-ip-phone-7911-api-for-missed-calls/m-p/3454793#M505 dstaudt 2017-05-02T23:03:47Z