topic Re: JTAPI Control SIP 8861 in Call Control https://community.cisco.com/t5/call-control/jtapi-control-sip-8861/m-p/3459576#M551 <HTML><HEAD></HEAD><BODY><P>Thanks Mohan. It works.</P></BODY></HTML> Thu, 25 Feb 2016 01:38:39 GMT khoabui76 2016-02-25T01:38:39Z JTAPI Control SIP 8861 https://community.cisco.com/t5/call-control/jtapi-control-sip-8861/m-p/3459574#M549 <HTML><HEAD></HEAD><BODY><P>Need assist with monitoring and controlling the SIP phone model 8861.&nbsp; CTI device control is enabled for the station and station DN line. The CTI account also has control of this station.&nbsp; I got "Address is Restricted" every time I tried to monitor the station.&nbsp; The same JTAPI was able to monitor and control a SCCP phone.</P></BODY></HTML> Wed, 24 Feb 2016 17:53:01 GMT https://community.cisco.com/t5/call-control/jtapi-control-sip-8861/m-p/3459574#M549 khoabui76 2016-02-24T17:53:01Z Re: JTAPI Control SIP 8861 https://community.cisco.com/t5/call-control/jtapi-control-sip-8861/m-p/3459575#M550 <HTML><HEAD></HEAD><BODY><P><SPAN style="color: #000000; font-family: Verdana; font-size: 11.2px; background-color: #f8f8f8;">Check if the user has 'Standard CTI Allow Control of Phones supporting Connected Xfer and conf' role assigned in CUCM admin and assign it to the user if not already done.</SPAN></P></BODY></HTML> Wed, 24 Feb 2016 17:57:16 GMT https://community.cisco.com/t5/call-control/jtapi-control-sip-8861/m-p/3459575#M550 mpotluri 2016-02-24T17:57:16Z Re: JTAPI Control SIP 8861 https://community.cisco.com/t5/call-control/jtapi-control-sip-8861/m-p/3459576#M551 <HTML><HEAD></HEAD><BODY><P>Thanks Mohan. It works.</P></BODY></HTML> Thu, 25 Feb 2016 01:38:39 GMT https://community.cisco.com/t5/call-control/jtapi-control-sip-8861/m-p/3459576#M551 khoabui76 2016-02-25T01:38:39Z