topic MediaSense API HttpWebRequest Problem in Management

MediaSense API HttpWebRequest Problem

Gozde Kumasoglu — Wed, 15 Jul 2015 07:43:53 GMT

Hi,

We installed Mediasense 10.5 in our test environment. I try to send an HttpWebRequest from a .net client code that i wrote (the url is "https://SERVER-IP:8440/ora/authenticationService/authentication/signIn" and using localhost as the server) to MediaSense API. I get the the following error:

"The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel."

I searched for it some, they say it is a certificate problem, but i couldn't figure out how to regenerate MediaSense certificates since Mediasense didn't ask for any certificates during the installation.

What might be the cause of the problem? If it is the certificates, how to regenerate them?

Thanks.

Re: MediaSense API HttpWebRequest Problem

ricr — Fri, 17 Jul 2015 00:21:40 GMT

Hi Kumasoglu,

we are looking into this if its due to Certificates only or some other issue.

Can you please share the value of content-type and request parameters of signIn request you are trying to hit?

Regards

Richa

Re: MediaSense API HttpWebRequest Problem

ricr — Tue, 21 Jul 2015 18:30:34 GMT

Hi Kumasoglu

Also MediaSense will not ask for certificates during installation .We have to add them to cacert store manually . For .net code client code , you have to download the certificates by opening MediaSense URl in browser and then has to import those certificates to .net cacert store.

Can you please trying adding certificates manually and then try to hit signIn API.

Regards

Richa