topic Re: Handle AXL 599 error message in Management

Handle AXL 599 error message

istibekesi — Tue, 15 Apr 2014 13:27:06 GMT

Hi All,

I was wondering, if i send a wrong request to CUCM AXL, for example a 10.0 version request to CUCM 9.0... the response is:
httpStatus code 599 which is fine.

And the error content (basically the error stream) is a "nice" error message in HTML format.

The error is clear and nice to read in browser:

<html> <head> <title> Cisco System - Error report </title> <style type="text/css"> a { color: #316984; text-decoration: none; } a:hover { color: #316984; text-decoration: underline; } a:visted { color: #316984; text-decoration: none; } body { background-attachment: fixed; background-color: #ffffff; background-repeat: no-repeat; color: #316984; font-family: arial,helvetica,sans-serif; } #content { border: 1px solid #d6d7d6; font-size: 93.5%; margin: 0px 10% 30px 10%; } #content-header { background-color: #eeeeee; border-bottom: 1px solid #666666; color: #666666; font-size: 124.5%; padding: 5px 15px 5px 15px; } #copyright { font-size: 75%; margin: 0px 10% 0px 10%; padding: 3px 0px 0px 0px; text-align: right; } img { display: block; margin: 0px 0px 20px 0px; } #logo { margin: 30px 10% 0px 10%; } p { padding: 5px 15px 5px 15px; } pre { padding: 5px 15px 5px 30px; } </style> </head> <body> <div id="logo"> <img alt="Cisco Systems, Inc." src="/ciscologo.gif"/> </div> <div id="content"> <div id="content-header">HTTP Status 599 - The specified version is not available. Available versions are 7.1, 8.0, 8.5, 9.0 and 9.1 </div> <p> <b> type: </b> Status report </p> <p> <b>message: </b> The specified version is not available. Available versions are 7.1, 8.0, 8.5, 9.0 and 9.1 </p> <p> <b>description: </b> http.599 </p> </div> </body> </html>

But how i can get only the descriptive error message somehow? I mean only the content of the header div:

HTTP Status 599 - The specified version is not available. Available versions are 7.1, 8.0, 8.5, 9.0 and 9.1

Re: Handle AXL 599 error message

tinghche — Fri, 18 Apr 2014 18:20:03 GMT

What programming language are you using? Or, just are you just simply trying to get it from the raw data?

Some programming language might have already parse out for you. Or, you can apply the xml/data as return to try to parse the error description only.

Regards,

Howard

Re: Handle AXL 599 error message

istibekesi — Tue, 22 Apr 2014 07:29:14 GMT

Hi,

I'm using Java: java.net.HttpURLConnection in and output stream.

Basically my problem is: there are 2 different kind of error.

In most of the cases, there are a <faultcode> and/or <faultstring> within the response XML document.

Example: I'm sending an invalid request, the response is :

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">

<soapenv:Body>

<soapenv:Fault>

<faultcode>Sender</faultcode>

<faultstring>SOAP Envelope can not have children other than SOAP Header and Body</faultstring>

</soapenv:Fault>

</soapenv:Body>

</soapenv:Envelope>

This can be easily parsed, just finding the fault code and string tags.

But sometimes the response is in HTML format (see my first question).

Why is there such another error type? What is the differnece?

And how can i parse it? There is no faultcode or faoultstring.

Parsing the HTML raw data directly, seem an "ugly" solution for me in this case.

Re: Handle AXL 599 error message

priyankasaini — Tue, 10 Jun 2014 12:29:58 GMT

Hi Istvan

Have you been able to solve this issue?

I am facing the same problem.

I get HTTP Status 599 - in the response.

There is no description.

Any pointers?

Many Thanks

Regards

Priyanka

Re: Handle AXL 599 error message

istibekesi — Wed, 11 Jun 2014 13:01:03 GMT

Unfortunately no, I have no solution so far...

(I also don't know why my questions status: Assumed Answered)

Re: Handle AXL 599 error message

tinghche — Wed, 11 Jun 2014 19:39:00 GMT

There are two types of error code returned by AXL.

One is the AXL error code, this contains error code and description and can be catches via exception

Cisco Unified Communications Manager XML Developers Guide, Release 9.1(1) - Administrative XML API [Cisco Unified Commun…

Also, for Serviceability API there is SOAP Fault Error Codes with fault strings. This also can be catches via exception

Cisco Unified Communications Manager XML Developers Guide, Release 9.1(1) - Serviceability XML API [Cisco Unified Commun…

However, for HTTP response code 599. Since it's a http level response meaning in general that network is timeout, I would suggest to add network connection layer of exception to capture that.

I checked the version 9.x and 10.x the returned also seem not consistent where the 9.1 returns a report type of result as below

type: Status report

message: The specified version is not available. Available versions are 7.1, 8.0, 8.5, 9.0 and 9.1

description: http.599

10.x returns without any details information

type: Status report

message:

description: http.599

Hope this help.

Regards,

Howard