topic Re: Hunt Group forward via AXL Api in Management

Hunt Group forward via AXL Api

Matthias.assmann1 — Wed, 22 Feb 2017 19:57:59 GMT

Hello.

Is it possible to Forward a hunt group to a destination via AXL API?

Thanks

Matthias

Re: Hunt Group forward via AXL Api

Matthias.assmann1 — Wed, 01 Mar 2017 15:32:28 GMT

Has someone an idea for this.

Re: Hunt Group forward via AXL Api

dstaudt — Wed, 01 Mar 2017 16:17:12 GMT

Can you expand a little on your requirement? If you just want to make it so that all calls that would normally go to the Hunt Pilot are sent instead to another destination, then perhaps you can do that via AXL by creating a Translation Pattern: AXLSoap - addTransPattern

Re: Hunt Group forward via AXL Api

Matthias.assmann1 — Wed, 01 Mar 2017 19:21:43 GMT

I hope I can explain it sensibly and the google translator makes a good job.

We have a telephone on which all calls comes in, this is in hunt group redirected. Every phone in this group can log into the hunt group.

In the evening the telephone is redirected to a hotline.

The diversion on the telephone we now automized by axl.

Can this process be carried out at the hunt group?

Re: Hunt Group forward via AXL Api

dstaudt — Wed, 01 Mar 2017 23:48:40 GMT

One approach might be:

- Create an empty Hunt List for use as the hunt target at night

- At the appointed hour, use <updateHuntPilot> to set the <huntListName> to the empty list. This should cause all calls to go to the configured <forwardHuntNoAnswer> destination.

- In the morning, set the target list back to the originally configured Hunt list

Re: Hunt Group forward via AXL Api

Matthias.assmann1 — Thu, 02 Mar 2017 18:36:59 GMT

Thank you.

first off all i put an gethuntpilot with uuid to the axl api

second i use the css information in a variable

and a least i send a updatehuntpilot with forwardnoanswer and a destatnation.

swt the css from above and put the huntduration of 1 second.

very short skript put it works.

thank you.